[Resolved] Tata Capital — not received "pradhan mantri awas yojana subsidy" on home loan.. | |||||
Hello sir, My Loan Application number:[protected]date: 07/09/2016) I had taken a housing loan from TCHFL (tata capital housing finance ltd.), and my housing loan eligible for "Pradhan Mantri Awas Yojana Subsidy", I satisfied all the requirement of this scheme... still there is no any process done by TCHFL staff, because of laziness of staff of tata capital. for that, i make the number of times request over there but they say in the process... and officers/staff member of TCHFL says we are not a responsible subsidy and so on... TCHFL officer says we are responsible only for a loan not in subsidy, we are interested in loan only... and behave rudely with client... please help me Was this information helpful? | |||||
Mar 12, 2018 Complaint marked as Resolved TATA Capital customer support has been notified about the posted complaint. Verified Support Feb 09, 2018 TATA Capital Customer Care's response Dear Sanjay, We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly. Verified Support Jan 08, 2019 TATA Capital Customer Care's response Hi, we have taken a note of your query. It’d be great if you can inbox us your contact details so that we can solve your issue at the earliest. Do let us know if we can help you with anything else.
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 4 Comments | |||||
Comments
Hello sir,
My Loan Account number: 9843894
I had taken a housing loan from TCHFL (tata capital housing finance ltd.), and my housing loan eligible for "Pradhan Mantri Awas Yojana Subsidy",
I satisfied all the requirement of this scheme... still there is no any process done by TCHFL staff, because of laziness of staff of tata capital.
for that, i make the number of times request over there but they say in the process... and officers/staff member of TCHFL says we are not a responsible subsidy and so on...
TCHFL officer says we are responsible only for a loan not in subsidy, we are interested in loan only...
and behave rudely with client... please help me
My Loan Account number: 9843894
I had taken a housing loan from TCHFL (tata capital housing finance ltd.), and my housing loan eligible for "Pradhan Mantri Awas Yojana Subsidy",
I satisfied all the requirement of this scheme... still there is no any process done by TCHFL staff, because of laziness of staff of tata capital.
for that, i make the number of times request over there but they say in the process... and officers/staff member of TCHFL says we are not a responsible subsidy and so on...
TCHFL officer says we are responsible only for a loan not in subsidy, we are interested in loan only...
and behave rudely with client... please help me
TATA Capital Customer Care's response, Jun 4, 2018
Verified Support
We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.
nirmala S.Sharma's reply, Jan 2, 2019
Hello sir,
My Loan Account number: 9843894
I had taken a housing loan from TCHFL (tata capital housing finance ltd.), and my housing loan eligible for "Pradhan Mantri Awas Yojana Subsidy",
I satisfied all the requirement of this scheme... still there is no any process done by TCHFL staff, because of laziness of staff of tata capital.
for that, i make the number of times request over there but they say in the process... and officers/staff member of TCHFL says we are not a responsible subsidy and so on...
TCHFL officer says we are responsible only for a loan not in subsidy, we are interested in loan only...
and behave rudely with client... please help me
My Loan Account number: 9843894
I had taken a housing loan from TCHFL (tata capital housing finance ltd.), and my housing loan eligible for "Pradhan Mantri Awas Yojana Subsidy",
I satisfied all the requirement of this scheme... still there is no any process done by TCHFL staff, because of laziness of staff of tata capital.
for that, i make the number of times request over there but they say in the process... and officers/staff member of TCHFL says we are not a responsible subsidy and so on...
TCHFL officer says we are responsible only for a loan not in subsidy, we are interested in loan only...
and behave rudely with client... please help me
nirmala S.Sharma's reply, Jan 5, 2019
after 6 month
We would like to inform you that your contract is not booked under the PMAY product code and hence it is not consider for PMAY.
We would like to inform you that your contract is not booked under the PMAY product code and hence it is not consider for PMAY.
nirmala S.Sharma's reply, May 4, 2019
same position till date
nirmala S.Sharma's reply, May 6, 2019
आज भी कोई प्रोग्रेस नहीं है केवल कंपनी हरेसमेंट कर रही है कंप्लेंट करने का हर्जाना वसूल रही है शायद कंपनी का इतना अड़ियल रवैया कस्टमर को सर्विस के बदले हरेसमेंट
after 6 month
We would like to inform you that your contract is not booked under the PMAY product code and hence it is not consider for PMAY.
We would like to inform you that your contract is not booked under the PMAY product code and hence it is not consider for PMAY.
nirmala S.Sharma's reply, Jan 5, 2019
Tata Capital Customer Care Housing
Thu, 3 Jan, 17:57 (2 days ago)
to me
Dear Sir/Madam,
Thank you for reaching us at Tata Capital.
We have noted your request vide reference number 10554362 and the same will be processed within 15 day(s) excluding weekends and Holidays.
...
Than
after some time
Tata Capital Customer Care Housing
Thu, 3 Jan, 18:08 (2 days ago)
to me
Dear Sir/Madam,
We would like to inform you that your request number 10554362 has been resolved successfully.
For any further information, you can contact us on 1800 209 6060, anytime between 9:00am to 08:00pm, Monday to Saturday or email us at [email protected]
Assuring you our best services at all times.
Tata Capital Limited
Thu, 3 Jan, 17:57 (2 days ago)
to me
Dear Sir/Madam,
Thank you for reaching us at Tata Capital.
We have noted your request vide reference number 10554362 and the same will be processed within 15 day(s) excluding weekends and Holidays.
...
Than
after some time
Tata Capital Customer Care Housing
Thu, 3 Jan, 18:08 (2 days ago)
to me
Dear Sir/Madam,
We would like to inform you that your request number 10554362 has been resolved successfully.
For any further information, you can contact us on 1800 209 6060, anytime between 9:00am to 08:00pm, Monday to Saturday or email us at [email protected]
Assuring you our best services at all times.
Tata Capital Limited
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My Home Loan Account No :[protected]date : 25/07/2017).
I had taken loan from TCHFL(TATA Capital Housing Finance ltd.), And my housing loan is eligible for "Pradhan Mantri Awas Yojana Subsidy" as I satisfied all the requirements of this scheme which is also confirmed by TATA Capital's Auditor(Email Screeprint attached) and region head Mr. Ronesh Mokashi.
Still there is no any process done by TCHFL staff beacuse of laziness.
I have visited and followed up with Ronesh Mokashi (ronesh.[protected]@tatacapital.com) so many times.
Every times he says it will take 3 months minimum to avail the subsidy, but it's almost a year now.
TCHFL officer behave rudely with client...please help me.
Thanks & Regards,
Dinesh Gupta
[protected]