I was told that I am being provided with a pre-approved loan, and the representative asked me to complete formalities including e-mandate and e-sign. Completed Vedio KYC as Well as Physical Home Verification .Got the confirmation email that oan Amount Has been Sanctioned it will be disbursed shortly with some internal approvals. They mentioned since it was Saturday it will take 24hours for the loan to be disbursed. After 3 days after Several Tweet and Mails i got a mail that loan is Rejected due to their Policy. Without any intimation.
If I did not meet your after taken my PAN card aadhar Details why you Sent Executive for Home Verification, He Taken My snap, taken my Home Snaps and Approved
My primary concern is with e-mandate, what if the EMI starts debiting from my account when I have not received the loan.
This is ridiculous and unacceptable.
Why initiate the process and say pre-approved when it is still subject to some terms and conditions. You have to maintain transparency. Terrible experience. What is Meant my Sanctioned Loan Amount if i did not meet your terms and conditions.
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