[Resolved] Tata Capital — pradhan mantri awas yojana subsidy pending since 11 months
Pune City, Maharashtra, India
VaVasudha Advani on Jan 15, 2019
I have taken home loan from Tata Capital in Feb 2017 & then based upon verification of eligibility criteria from their side, i submitted application for availing PMAY credit linked subsidy in their Wakad (Pune) branch in Feb 2018.
Now even after continuous follow up of more than 11 months thro' personal visits in branch, over calls & mails to their central customer care team, i am yet to receive any concrete information from Tata Capital's side.
Things doesn't seem to be transparent at their end as neither they are ready to share any details or reference number of my application submitted to NHB by them nor they are crediting subsidy in my account. Moreover the branch officer demanded a sum of approx. 45k while applying for subsidy; for which when i asked them to share details over mail, they stepped back.
Complaint marked as Resolved Feb 16, 2019
[Jan 16, 2019] TATA Capital customer support has been notified about the posted complaint.
Verified SupportTATA Capital Customer Care's response, Jan 16, 2019
Hi, we have taken a note of your query. It’d be great if you can inbox us your contact details so that we can solve your issue at the earliest. Do let us know if we can help you with anything else.
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