[Resolved] Tata Capital — pradhan mantri awas yojana subsidy pending since 11 months | |||
I have taken home loan from Tata Capital in Feb 2017 & then based upon verification of eligibility criteria from their side, i submitted application for availing PMAY credit linked subsidy in their Wakad (Pune) branch in Feb 2018. Now even after continuous follow up of more than 11 months thro' personal visits in branch, over calls & mails to their central customer care team, i am yet to receive any concrete information from Tata Capital's side. Things doesn't seem to be transparent at their end as neither they are ready to share any details or reference number of my application submitted to NHB by them nor they are crediting subsidy in my account. Moreover the branch officer demanded a sum of approx. 45k while applying for subsidy; for which when i asked them to share details over mail, they stepped back. Was this information helpful? | |||
Feb 16, 2019 Complaint marked as Resolved TATA Capital customer support has been notified about the posted complaint. Verified Support Jan 16, 2019 TATA Capital Customer Care's response Hi, we have taken a note of your query. It’d be great if you can inbox us your contact details so that we can solve your issue at the earliest. Do let us know if we can help you with anything else.
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when i suppose to make complaint i don't have option(option was disabled before proceed) to raise any compliant/request in website.
so i reached customer care where they are not read to accept compliants