Tata Capital — Refund pending for home loan account : 10562333.Following up since 6 months

Tata Capital — Refund pending for home loan account : 10562333.Following up since 6 months

D Dhanlaxmi Jayapal

April emi deducted for home loan account number 10562333 in the month of July. escalated several times but no response from customer support team. i applied for moratorium from April to August. created so many tickets for this issue but no response. its now 6 months i m doing follow up for refund. no one replying from tatacapital customer support. Was this information helpful? No (0) Yes (0)
TATA Capital customer support has been notified about the posted complaint. Verified Support Dec 15, 2020 TATA Capital Customer Care's response Hi Dhanlaxmi, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest. Dec 17, 2020 Updated by Dhanlaxmi Jayapal Already sent so many emails to tatacapital id.you can check with the account number Jan 07, 2021 Updated by Dhanlaxmi Jayapal there is already ticket open for this issue 15534692
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