Tata Capital — regarding loan no. 82004566

Address:

At: Northern Height Apartment, Tower 3, Flat No 332, Patia, Nandan Vihar, Bhubaneswar, Khordha, Odisha, 751024

Hi Team,

I have taken a OD from Tata capital with loan no 82004566.
The following issues need to be address by your customer complaint desk team.

1. The loan amount got disbursed on 2nd & I got the welcome letter on 4th from Mr. Amit roy (RSM-South). On the very next day of the welcome letter received I had requested to guide me with the process of fund transfer to virtual account. But, due to week end they did not help & even Customer care were not able to solve my issues & asked for 24hrs TAT. Even today is the 3rd day & i did not get any call/info from Customer care. This might causes some interest payable for this 6 days. which I supposed not to give, as today I am able to open the portal.

2. During the conversation with Mr. Amit, I get to know that, while putting my details in Tata portal, CE/TL had mentioned my incorrect email id resulting this issue/confusion.

3. Hence requesting for a waiver of the said amount. So that, i could not penalized.

Regards,

Hitesh Parekh.
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