[Resolved] Tata Capital — Tata Capital Fake commitment for personal loan account no.5643651

vijayakumar 1986

Address:

600082

Dear sir,

I am Vijaya Kumar and i have taken pl of rs.248000 from tata capital against my loan account no.5643651. Paid all my EMI's without any bounce till Jan'2017/
One of the executive officer name mr. Sridharan from the branch of kodambakkam, chennai provide me this loan with fake commitment he has offered this loan amount to me on the benefits of "no forecloser charges".
He commit me that there were no forecloser charges at the time of closing this loan amount after 6 month and misguied me to say documents are old so you need not to worry about the rates of 4.5% foreclosurer charges.
TATA Capital had sent me some email to regarding the foreclosure charges.

I am ready to close this amount with the DD of Rs.1, 90, 931.00/-

Now i am ready to close this loan amount but they are not accepting.

Kindly help me to waive off foreclauser charges and take very strong action against fake commitment.

His name : Sridharan
Contact no. Is: [protected]
Thanks & regards.

P. Vijaya Kumar
Pl no.5643651
Contact no.[protected]

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May 29, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

TATA Capital Customer Care's response Dear Vijaya,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly. Thank you.

Mar 29, 2017

Updated by vijayakumar 1986 I am ready to close this close with the DD amount of Rs.1, 90, 931.00/-
I need my NOC for this loan closure.
My next due date is Apr 07, 2017 before that this issue needs to be resolved.

Verified Support

Apr 24, 2017

TATA Capital Customer Care's response Dear Vijaya,

As the above mentioned query has been addressed by our team, we deem the same resolved. Please do let us know in case you need any further assistance. Thank you.

Jun 16, 2017

Updated by vijayakumar 1986 Hi team this is not got resolved still I am getting SMS that I have to pay my emi received on June 06, 2017.
Dear Customer : Your ECS for Rs. 7028 against contract: 5643651 is returned for the reason Account-Closed . Pls make payment online at www.tatacapital.com or at the nearest Tata Capital service branch.