Tata Capital — Tata capital fake responses

I submit complaint about tata capital on this website, mail and customer call centre but every time only false reply and unsatisfied replies. So today i mail them (Please disburse amount i am waiting for my loan amount in my bank account if you want anything please let me know where the process is stuck. How much time you will take for processing the loan? After approval i don't think this is good side of tata capital. You have big name like sir Tata please don't spoil it. I request you please release amount as soon as possible)
And what they reply me see on screenshot i was like koi koi aise jhut bol kaise sakta hai. See the screenshot and definitely you will laugh how they treat us. SEE TIME AND DATE AND THEN READ MAIL