[Resolved]  Tata Capital — the cheque has been dropped before the due date

Address:Chennai, Tamil Nadu, 600037

Good evening.
This is ap jayalakshmi from chennai, tamil nadu.
I bought a bike using tata captial finance loan on 25th august 2017.
The emi plan, to repay the loan amount was 3600 for 23 months.
And the due date for us to pay the emi was 9th of every month.
And our first emi falls this month 9th[protected]
We already deposited rupees 3600 in our bank account i. E before[protected].
Now the problem is, your company has dropped the cheque on[protected] itself.
And we paid the bounce amount charges.
As per the agreement, you have to take the emi amount on the desired date i. E 9th of every month. But what you have done is different. You have returned the emi amount back to our account. And you have collected fine for the late deposit of emi.
And we contacted one mr. Saravanan ([protected]) (Chennai branch) to find what was the reason behind this.
But his way of answering was irresponsible too worst and rude.
He disconnected the call while the conversation is going on.
We trusted you for your service. But it has been proven that your company is worst.
I have every proof like bank statement, sms received from your company.
If the problem is not solved, we will file a legal fraudulent complaint against your company.
The fraudulent will be exhibited on facebook and other social medias.
Take some action on him (Saravanan).
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Nov 13, 2017
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2017
TATA Capital Customer Care's response
Dear Sir,
We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.
Verified Support
Oct 13, 2017
TATA Capital Customer Care's response
Dear Sir,
Request you to share you loan account number our team will get in touch with you shortly to explain you the EMI process for the same.
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