Tata Capital — unnecessary charges levied on my loan account

-dear sir/mam

I kapil bansal running a home loan with tata capital housing finance limited and i sent a request to tata capital last month for issuing a foreclosure and list of documents for both of my loans.

I have been chasing them for weeks now and two days ago they confirmed that there are charges of rs 5900/- for my property papers retrieval. I was surprised to know about these unnecessary charges levied on my loan account.

I have been requesting to them for waiver of these unnecessary charges and now getting reply that they don't really bother about rbis guidelines and also telling me that these charges are of cersai /interest expenses etc.. I am further clarifying that they have already taken cersai charges during loan disbursal and i have been all interest part by equated monthly installments to tata capital on monthly basis. Below mail from company shows that how they are charging unnecessarily.

Now i am requesting your intervention for waiver of all these unnecessary charges.

Thanks
Kapil
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