[Resolved]  Tata Capital — urgent relief needed from recovery goons

Address:

Mumbai, Mumbai City, Maharashtra

Hi! I do not understand why your recovery agents (Or should i call them goons?) have to resort to harassment and threats to me or my family members illegally, when the loan was provided with legal terms and conditions in place. I skipped my emi this month (April, 2019, loan account number 7026045) and promised to pay 18th of this month, which i failed on. But, your "recovery agents" have somehow (Which is illegal as per my understanding) got hold of my friends and relatives numbers and now audaciously threatening to collect the payment from my father. And this is not the first time the same set of recovery agents have resorted to threatening me by approaching my unsuspecting relatives and friends. This, despite my assurance to another of your collection employee that the payment would be done by 23rd april, 2019 as i am away on a family function that your recovery people don't respect, they either do not know or are audaciously breaching my right to respect and privacy.
None of my relatives or friends signed up as co-applicants that your recovery agents are openly telling me they will collect payment from them. Your goons are openly discussing my loans with my relatives and friends over calls and they got it through illegal means or your company actually does that and encourages your recovery goons to do that. Else, they simply shouldn't be threatening me. My irregular payments no doubt a problem to your company. But, illegally procuring my family, relatives and friends numbers, discussing my loan and non-payment with them, threatening to collect payment from them, openly threatening me under the guise of non-payment, like the goons that they proved they are and breaching my right to respect and privacy is simply way out of line against my fault here.
This juvenile and brute behaviour of your recovery team is illegal, unlawful and not called for.
I am mulling on approaching the banking ombudsman and the court of law because my complaint on the mail has gone unanswered apparently because it's a holiday while your recovery executives are still harassing me despite telling informing them that i agreed to pay by 23rd april, 2019 to another collection department employee.
I think i am well within my legal rights to not speak with those recovery agents. I do not wish to be a victim of your recovery agents' threats and harassments.