Tata Cliq — I didn't get my refund

Address:500045

I have returned 2 products and i din't get any response from them. everytime i call they say it will be done. it sis high time. Please ensure i get my refund asap.

I might have called the customer care more than 100 times, i am literally frustrated that's the reason i approached this forum for the help.

Appreciate if i could get this resolved please.

Order No's
1.[protected]
2.[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I made a purchase of Rs 1699 on 8th Aug, since the product didn't meet my needs, I filed a return for it the same day, till today it's been 12 days there has been no one to pick up the parcel till date.

Had a horrible experience with Tata cliq.
My last purchase for sure.

Sales Order no: [protected]
Order no : [protected]
I placed an order from Tata cliq on ( 9th April 2021).
On 12th April 2021 I got a message that my order has been delivered but I neither recived a call from the delivery agent nor did I get my parcel.
Since that day I have been talking to Tata cliq executives and none of them helped me resolve this issue . They spoke with the delivery agency and told me that someone has taken the parcel instead of me and signed the papers. They asked me to identify the signature but it was neither mine nor anyone from my family.
I payed for the product via UPI ( Google pay).
When I asked for a refund, executives told me it'll take time. I have been very patient with this .
But every time I call them they kept giving excuses.
It's been almost a month and I didn't get any refund.
Iam very disappointed with their service.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TATA Capital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    996
    Pending
    26
    Resolved
    558
    TATA Capital Phone
    +91 22 6745 9000
    TATA Capital Address
    One Forbes, Dr. V.B. Gandhi Marg, Fort, Mumbai, Maharashtra, India - 400001
    View all TATA Capital contact information