Tata Cliq — not following lawful order and company policy for online orders

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TATA CLIQ ONLINE

I have purchased syska power bank of rs 869 vide order no.[protected] as used the product for 3 days it is not charging properly and getting full charge in two days itself and heating issue occured after 4th day i put up a return request for the same but denied by the company customer care that it cant be returned as your product is fine. Now tell me how bloody they got to know that my product is fine even there supervisor mr. Akshay denied the actual matter and just tried to blush in wrong way. Unhelped by the above all i am filing a legal suit now.