Tata Cliq — refund not completed

Website:

tatacliq.com

I have ordered a woodland shoes worth rs 1797.3 and i paid it using my debit card, but delivery boy didnt call me for delivery by which order has returned automaticaly wothout any intimation.
I talked to. Customer care of tata cliq they said that they had refunded my amount and they gave me a reference number on 27th october 2018 ita 8th november and the reference number is invalid according to bank and refund ia not recieved yet following are the details of my order
Order id[protected] on 17th october 2018 worth 1797.3
Reference number 74766518299842189697340
Email id - shekhar. [protected]@gmail.com