Tata Cliq — tata cliq selling old stock to the customers

Tata Cliq selling old stock to the Customers, have to be very careful in selecting the vendor for purchasing the item.They deny to return the product in such cases saying get job sheet from the service center.Seller is sending old stock and why customer has to get job sheet travelling to the service center.Customer care putting pressure on customer instead they should check with the seller why he sent the old dated product.We doesn't know such products are used ones or new ones.