Tata Cliq — unethical business practice

Pathetic service. Starting from delivery to customer service. Delivery done after 2 days of scheduled date(which was anyway around 7 days from order date). Ordered a waffle maker and after using it realized it is sub standard product which doesn't make waffle properly even after waiting for 10 mins. Searched online and saw bad reviews about that product. Initiated return next day(very much within 7 days as per the policy mentioned in their website, in fact after 2 days of delivery). Got message that return is approved and it will be picked up next day. Next day their customer service called and said they can't return the product and I have to contact the manufacturer.

Totally damaging the brand name of TATA. This business can't prosper when cheating customers like this. Will never shop again there. Writing this review so that other would be customers are aware of this fraudulent company.