Tata Consultancy Services — lack of professionalism from the customer care centre of tamil nadu registration department.

Address:

624211

Sir,
I have filled a complaints 4 months back with tcs through kannivadi sub registrar office seeking resolving of incorrect entry in online encumbrance certificate. The encumbrance certificate did not reflect my actual document number and date of registration. Inspite of the complaint being active for about four months no effort was taken to rectify this small problem. Yet my complaints were closed on all occasions without any redressal. My complaints number are (2403388 ; 3074668). The attitude of the customer care personnel have been sickening to no end. No proper guidance were given, call were being cut abruptly, the staff were very rude and haven't done a single bit to help and resolve my problem at hand. Instead all i was told was that back end team was handling the issuses. I am raising a complaint regarding with inspector general of registration department to ensure that these staffs behave with more respect toward the general consumers.
Kindly ask your back end personal to help and rectify the problem.
Thanks
Deepak. S