Tata Consultancy Services — PF transfer issue

Hi,
My name is Talha Shaikh Employee ID 923191. Its been around 5 years I left TCS.
I can see some balance still stuck in my PF Passbook under TCS's employment.
I want to transfer the amount to my Current Employer.
I have raised ticket for the above issue but found no response from TCS.
Ticket Number - 901785, 910023 & 910027.

Can someone help me with the escalation matrix if my tickets are not responded.

Regards
Talha Shaikh
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