Tata Consultancy Services — poor packaging

Address:

9840987950, Thrissur, Kerala, 680003

Respected team,

I am from kerala and i work for tcs chennai for 9 years. For my sisters marriage i opted t. Nagar saravanan stores since it was the first showroom to common public which was simply great. I bought my family two days back from
Kerala and purchased more than a lakh rupees, while leaving we were unsure and was a real challenge in getting these goods safely to kerala. Requested down to earth to the ground staffs to provide healthy bags; just not plastic covers. But we were denied. Unexpectedly the provided compliment bag did not sustain too (Attached photo). Now that we are disappointed and i request you to provide the best complimentary bag to satisfy the damage made to my family members whom i bought a long distance from kerala. Bills can be provided and do the needful to keep your customers trust please. Awaiting your response.