Tata Consultancy Services — provident fund transfer

I am moningi amarnath (Tcs emp id - 333222).

I have raised a request for pf transfer by submitting the form 13 manually through my current employer. I received a communication from tcs that it is processed and the annexure form is attached. However there is no annexure firm in the email and not in the alumni portal. I have sent an email asking for the copy of the annexure form, however thereis no response to my email from last 6 days. There is no helpline no. For tcs alumni to reach out for any issues.

I don't know whom to escalte further.

Please help me asap.