Tata Consultancy Services — UAN Hyderabad team not giving acknowledgement form copy of my joint declaration form submission

My name is srilekha palepu of employee ID: 1336558. My last working day is March 10th, 2023 in TCS, Hyderabad which was completed and I was unemployed from then to till date as my aadhar details are still not updated and under approval in EPFO office, because of that my future employer is not letting me to join to their company until approval is done. It's been already 60 days completed from which I have submitted joint declaration form to TCS but still the details are not updated in EPFO Portal.

Could you please check once and get them approved as early as possible or else atleast send me the acknowledgement form copy or attested documents ( Joint declaration form ) so that I myself will check in the EPFO office, Mumbai and get them approved. Many of my TCS colleagues have received acknowledgement form copy from their UAN team and they visited EPFO office Mumbai and get their name change request approved within 3 days. But my UAN team is not sending any forms to me atleast acknowledgement number also they are not sending.