Tata Consultancy Services — Unable to access form 16

Hi,

I am an ex-employee of TCS. My emp Id is 970962. I have been trying to access the alumni portal [https://www.alumniportal.tcs.com/] to download my form 16 for FY 21-22 but the portal won't open. I have tried many times and from multiple devices/browsers, but no luck. I tried to email the HR, again no luck. I was told to get it from the portal only.

ITR filing date is due and I don't know how to get the document. Please help!