Tata Consultancy Services — unable to login to the alumni portal

Address:TCS Pioneer - ITPL, Whitefield, Bangalore, Karnataka, 560003

I tried logging into tcs alumni portal and faced a new issue - "you are not an authenticated user". I've tried changing the password and even re-registering for the portal. I need to submit my pf withdrawal form in order to confirm the full and final settlement has been successfully settled. Please rectify this issue asap as i need to do the above by 4th oct. 2019.
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    Tata Consultancy Services Phone
    +91 79 6607 1100
    +91 80 6724 7777
    +91 80 6724 6666
    Tata Consultancy Services Address
    No 1, Near Nadigar Sangam, Habibullah Road, T Nagar, Chennai, Tamil Nadu, India - 600017
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