[Resolved]  Tata Credit Card — Closing Letter not received after 2 months of closing the card

Address:Pune, Maharashtra

I had closed the TataCard in january month, since after that I am requesting Tata Card Customer care to give me the Closing letter for this card but they have not sent any closing letter to me. And also they are generating Credit Card statement on this card. I have called them 4 times and again and again Customer Care officer are saying that they will dispatch the closing letter in 10 days and also when I am asking them about why it has not sent with earlier request then they are saying that No Reason is mentioned on their side. Last time when I called them that time I mentioned that I have raised this request 3 times and statements are also generating, they said to me that they are sending the soft copy of the closing letter to my mail id, but after 5 days also I have not received any soft copy of the letter on my mail id. Mail-Id -> [protected]@yahoo.co.in Mobile -> [protected] Tata Card -> [protected] Very Frustated Consumer, Nimesh Sharma
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Aug 14, 2020
Complaint marked as Resolved 
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No Call from TataCard
Dear Mr. Sharma,

We regret the inconvenience caused and thank you for sharing your contact details with us. The concerned team will soon get in touch with you to assist you with the matters you’re referring to and in the interim, if you wish to share any other details, request you to please write to us at nvariyava.[protected]@tatacapital.com.

Regards,
Tata Cards

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