Claimed

Tata DoCoMo Complaints & Reviews

2.7
Updated: Apr 17, 2026
Complaints 9258
Resolved
4180
Unresolved
5078
Contacts

File a complaint to Tata DoCoMo

Having problems with Tata DoCoMo?

File a complaint and get it resolved by Tata DoCoMo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Tata DoCoMo reviews & complaints page 118

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ajnabi khan
Jul 17, 2016
Report
Copy

Address: 274404

[protected] Is no par last call koun se no per hui hai wo no mujhe chahiye please give me
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    truthalways
    from Baharampur, West Bengal
    Jul 16, 2016
    Report
    Copy

    Address: Vadodara, Gujarat, 390001

    14 days are over but still my no has not activate yet!!! .My refernce did not receive any call from tata docomo and he show me the call log details also!! call him and verify my sim card. this is the reference Yashpal Gohil, his contact no [protected]. My contact no [protected].
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      alfaaz vashishat
      from Mumbai, Maharashtra
      Jul 16, 2016
      Report
      Copy

      Address: New Delhi, Delhi

      Sir,
      I m a regular data and call service user of the company, yesterday night i have sufficient data balance in my account but in morning my account show zero balance, i came to know this when my talk time was about to zero.
      I m window phone user which never support downloading over 100 mb using mobile data. Moreover, my data sense also depicting my usage not more than 1.29 gb that to since 30 days.
      I want to know my usage but the executive told me about usage of only 500-700 kbs, it can also go upto 20 mb rarely per day but the sudden data balance reaction is not digestable.
      Moreover, i m not satisfied with speed of the data connection, it mostly gives speed of 50-70 kbs as compared to other giving speed near 200 kbps. Also it suffer 5-7 cut in a hour itself
      I request you to look after the matter as early as possible and i want compensation for my data pack, my balance, my previous pack and for the inconvenience.
      Thank you.
      Tata DoCoMo customer support has been notified about the posted complaint.
      Dear Customer,

      Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

      Thanks and Regards,
      Customer Care
      Tata Docomo
      Dear Customer,

      As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries/issues you can mail us at [protected]@tatadocomomarketing.com

      Thanks and regards,
      Tata Docomo,
      Customer care.
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mashiro D. Moritaka
        from Bengaluru, Karnataka
        Jul 18, 2016
        Report
        Copy

        Address: 560010

        I got a new sim card of tata docomo 12 days back and its still not activated. I got It from The Mobile Store and they charged me 100 rs for it saying i will get 60 talktime when the card is activated. heres the no of the new sim card : [protected]. stillnow i didn'tget the networkon my sim
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vrc019
          from Mumbai, Maharashtra
          Jul 15, 2016
          Report
          Copy

          Address: 575014

          I have faced many problem with special recharge on tocomo number [protected]
          Last three problems
          1.70=70
          2.40=35
          3.40=35
          Last three recharges are getting ordinary benefits only.
          After checking offer only i made recharge but i didn't received any benifits for this network. The offers are only for show purpose.
          I had made complaint throw 198, email & website registration. But still they are not responding.
          Website complaint no :- prrg12940858
          Email complaint number:- u74899dl1995plc066685
          Via 198 also made complaint but they not providing any complaint number my problem will be addressed with in 4 hour. I have speaked with 3 officers including manager (He said like that) complaints are not resolved. Now i feel airtel is better than all. Bcz they are quickly responding for customer problems.
          Don't use docomo
          Tata DoCoMo customer support has been notified about the posted complaint.
          Dear Customer,

          We have received your complaint and we will ensure it is resolved soon.

          Thanks and Regards,
          Customer Care
          Tata DOCOMO.
          Dear Customer,

          We tried to speak you personally on your number. However, the same was not possible as the call was not answered. We would like to inform you that a complaint regarding recharge related concern which was registered vide docket number PRRG12940858 has been closed stating that the balance of Rs.24.63/- was refunded with the docket number ABAL[protected] on 17-JUL-2016 06:14PM.

          Thanks and Regards,
          Customer Care
          Tata DOCOMO.
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            bijayag
            from Pune, Maharashtra
            Jul 15, 2016
            Report
            Copy

            Address: Kolkata, West Bengal
            Website: www.tataphoton.com

            I am using tata photon plus prepaid dongle (photon no [protected]) for quite some time. but on[protected] i recharged my account for 2.5 gb (rs 465). but while working on 14th july the next internet was very slow. i gave up working thinking the server must be down. but today also there was no connection. i called the toll free number [protected] and the operator told me all my data was consumed.

            Please note that i did not use the data. i normally use khan academy and it does not use much data. my monthly usage is hardly 2 to 3gb.


            I suspect data theft. can you provide me the names of sites / internet activities for which my data was consumed on 14th july 2016.


            I am worried about the security of internet connection and please inquire into the matter.
            Tata DoCoMo customer support has been notified about the posted complaint.
            Dear Customer,

            We have received your complaint and we will ensure it is resolved soon.

            Thanks and Regards,
            Customer Care
            Tata DOCOMO.
            Dear Customer,

            As per the conversation had with our team, we regret the inconvenience caused to you. In this regard, we would like to inform you that a complaint has been registered vide docket number PBR12377375 regarding data balance depletion concern, the same will be resolved soon. Kindly bear us in the interim.

            Thanks and regards
            Customer Care
            Tata DOCOMO
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              hummi
              Jul 14, 2016
              Report
              Copy

              Address: 413411

              My tata docomo sim card with no:[protected] has been lost on 03/07 2016at 11.00 am. Kindly deactivate the service to this number.ase block sim
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pavan Srivastava
                from Fatehabad, Haryana
                Jul 14, 2016
                Report
                Copy

                Address: Gorakhpur, Uttar Pradesh, 273001

                I am using tata walky no-[protected] for last many years. the bill payments were also very regular. but since last three/four months the walky is not working properly. there is problem in charging as well as in audio also. despite repeated complaint at your local outlet and toll free number i didn't get any responce. i had already deposited two or three bills without a single call made from it.
                This is really not expected from brand tata.
                You are requested to kindly look into the matter and resolve it at your earliest.
                Tata DoCoMo customer support has been notified about the posted complaint.
                Dear Customer,

                We have received your complaint and we will ensure it is resolved soon.

                Thanks and Regards,
                Customer Care
                Tata DOCOMO.
                We tried to speak you personally on your number. However, the same was not possible as the call was not reachable. We would like to inform you that a complaint has been registered vide docket number[protected] regarding Walky is not working concern, the same will be resolved soon. Kindly bear us in the interim.
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  bijuka
                  from Chennai, Tamil Nadu
                  Jul 14, 2016
                  Report
                  Copy

                  I had complained against an online payment not being credited against post paid bill. Immediately i received a call back from docomo saying that my payment of 578 would be refunded back as there was some problem with billing. The phone number is [protected]. The person askd for the card number along with otp number which was disclosed. Now my account is showing a debit card purchase of 578. The original payment is still not traced. I have lost another 578. And again another withdrawal of 1500 is shown.
                  Tata DoCoMo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Ramesh Barwad
                    from Ahmedabad, Gujarat
                    Jul 13, 2016
                    Report
                    Copy

                    Address: Ahmedabad, Gujarat, 380059
                    Website: www.tatadocomo.com

                    I am using the tata docomo sim card. On 13th July 2016 my main balance was Rs.58, I got a notification that Rs.30 deducted for using internet service then I suddenly checked my net setting and found it is off though I was charged. When I call the customer care they reverted me that I have used the net service.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nirakar Barik
                      from Bhubaneshwar, Odisha
                      Jul 13, 2016
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Khordha, Odisha, 751007
                      Website: www.consumercomplaints.in

                      Sir,
                      With due respect i beg to say that my name is lambodar kar, my mobile number is [protected]. I have delete all messages coincidently, this messages are very very important for me, because these messages contains some official address
                      Which is most important for me. Another things is one message contain yes bank interview address.
                      O, i kindly request you please recover my all messages from date 01 may 2016 to 11 july 2016.

                      Lambodar kar
                      Sim no-[protected]
                      [protected]@gmail.com
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Tata DoCoMo customer support has been notified about the posted complaint.
                      Please visit any of our nearest Tata Docomo outlets or call our customer service number 121 in this regard.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        AnkushAirtel
                        from Pune, Maharashtra
                        Jul 12, 2016
                        Report
                        Copy

                        Address: 411001
                        Website: www.tatadocomo.com/business

                        I had been using this internet service tata teleservices wired line from more than an year. Most of the times there used to internet service downtimes, issues & most irritating thing the customer care - whenever you call it gets connected to a new person who spends time taking your details, giving you false assurances that the service will be restored in 1-3 days & they never bother to connect back after 3 days whether the service is restored and closes the complaint without notifying you. Also, you need to contact the billing department yourself for waiver for the internet service downtime (They only consider the time the complaint was active & not the actual time the internet wasn't working). I was bearing with these people from around an year but since april-2016 my internet wasn't working, inspite of several reports through email/phone the internet service was not restored - so i decided not to pay the bills, towards may their technician came and told that a new wire line needs to be replaced for me, he said he would do it in a week but the issue was not resolved. I called him several times he use to say some engineer will come to attend me but noone came so tired of all this i decided to surrender my connection but i was getting piled up by bills from billing department.
                        I had also told them when one of the person called me for bill overdue that my internet is not working from april-16 and that's why i am not paying the bills but those fraudsters kept on piling up the bills for 3 months and then told me that my connection is now barred on account of non-payment of bills (: (The internet wasn't working all this time & i told them this every single time i was called but i guess they do not pay attention to that).

                        Even the request for cancellation through email was cancelled by them twice and when i got a reminder call for due payments from one of their executives i was badly surprised to hear that my cancellation request was not received/active at their end whereas i had responses/calls from them against the cancellation requests given by me.

                        Now they have threatened me with a demand notice to me that i would be liable to legal action if i do not pay approx. Rs. 3000 due (For months internet was not working).

                        I am utterly disgusted with this unprofessional and shameful services from this service provider and taken a new internet connection.

                        I am ok to face legal action even if it takes me to spend more for it but will l not surrender to threats from them.
                        Hi Ankush, we hear you and can help you. Please share your contact details to assist you.

                        Thanks and Regards,
                        Customer Care
                        Tata DOCOMO.
                        I'm getting DIVE IN flash alerts in my mobile phone.

                        MObile Model: MOTO G3
                        Tata DoCoMo Customer Care's response, Jul 18, 2016
                        Verified Support
                        Hi Padman,

                        Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

                        Thanks and regards,
                        Customer Care,
                        Tata Docomo
                        Hi Ankush,

                        As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

                        Thanks and regards,
                        Customer Care,
                        Tata Docomo
                        Helpful
                        Found this helpful?
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Better_Ind
                          from Bangalore, Karnataka
                          Jul 12, 2016
                          Report
                          Copy

                          Address: 560037

                          Tata docomo wifi number: [protected]

                          I had started using broadband connection in march 2016. From the beginning i had opted for [protected]@899 plan. But every month the company is generating the bill for [protected]@1049 plan.

                          In spite of telling the customer care infinite number of times that i have chosen 10gb plan from the beginning i. E march 2016 when i started using your services.
                          Still after all this their team is charging me for 50gb plan every month.

                          I don't understand what is the problem with their team. Either they don't understand english or they are a bunch of fools doing time pass in your company and making fool of customers also.

                          Every month i need to break my head with their customer care to correct the bill. There is no sync between the customer care representatives in this company. One person calls and i have to tell entire story to them and then next day other person will call. I am not sitting here to clarify to each and every person of your company that what is the issue. I have sent numerous emails also regarding the same.

                          Its really pathetic that a brand name like tata docomo will have such worst kind of services. If you are not capable enough to provide appropriate services, you can come and remove your connection
                          Tata DoCoMo customer support has been notified about the posted complaint.
                          Dear Customer,

                          We have received your complaint and we will ensure it is resolved soon.

                          Thanks and Regards,
                          Customer Care
                          Tata DOCOMO.
                          Dear Customer,

                          We need to inform you that as per the request plan changes has been done from 5th Jul to Power 10 Mbps 10GB @ 899 and waiver has been posted in the account for last 2 months of Rs 320, request you to make payments for the current outstanding amount of Rs 1034.

                          Thanks and Regards,
                          Customer Care
                          Tata DOCOMO.
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nirakar Barik
                            from Bhubaneshwar, Odisha
                            Jul 11, 2016
                            Report
                            Copy

                            Address: 751007

                            Sir
                            with due respect i beg to say that my name is Lambodar kar.my mobile number is [protected].i have deleted all messages coincidently.This message is very very important for me because this message contains some address which is most important for me. i request you kindly recover my message from 1 may to 11 July. .
                            my email [protected]@gmail.com
                            my another docomo number -[protected]
                            Tata DoCoMo customer support has been notified about the posted complaint.
                            I deleted my very very important message accidentally, please someone help me how to retrieve my messages
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              ashwinisharan
                              from Bengaluru, Karnataka
                              Jul 11, 2016
                              Report
                              Copy

                              Address: 560078

                              Hi,
                              This is ashwini, my photon postpaid no:[protected]. Actually from 15 may 2016 to 4 jue 2016 billed me as 3g speed with 772 billed and i have cleared that bill as per due date. But after 4 june 2016 to 5 july 2016 received 2g speed internet then would sent me a billing amount as 3g speed i. E1139. I am not bother about billing but issue is in speed of the internet. When i called to customer care they didn't responds properly and they have disconnected my call. So i am not satisfied with tata photon plus services. Compare to tata services other services getting good approach to me.
                              Could you please sent me status of the issue.
                              Tata DoCoMo customer support has been notified about the posted complaint.
                              Dear Customer,

                              We have received your complaint and we will ensure it is resolved soon.

                              Thanks and Regards,
                              Customer Care
                              Tata DOCOMO.
                              We are sorry for the inconvenience and we assure you that your problem is being addressed. We would like to inform you that upon verifying our records we found that we have registered your complaint regarding wrong commitment with docket number[protected] and is expected to be resolved soon. However, we have accorded it top priority and are expressly working towards resolving it at the earliest. Hence, we request you to kindly bear with us in the interim.
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kaleem66
                                from Hyderabad, Telangana
                                Jul 10, 2016
                                Report
                                Copy

                                Address: Hyderabad, Andhra Pradesh, 500006

                                Hi Team, I am using Lenovo phone and getting Dive in pop up notification every day. It is irritating that I have to press cancel tab 10 to 15 times to get rid of it. Please solve my problem as soon as possible. Though I have not opted for any of your dove in services these irritating pop up window continues to appear. My phone number is [protected].
                                Tata DoCoMo customer support has been notified about the posted complaint.
                                Dear Customer,
                                We’ve received your complaint and we will ensure it is resolved soon.

                                Thanks and regards,
                                Customer Care
                                Tata Docomo.
                                Dear Customer, we tried to speak to you personally on your number. However, the same was not possible as the call was not answered. We would like to inform you that in order to stop the flash messages which you are receiving, we request you to turn off the service messages option in the message settings of your handset as Message settings > push/flash/service messages > receiving options > off mode. However you may also visit mobile service centre for better assistance regarding the same. Kindly note that the flash message you are receiving is a feature based on handset support. It can be deactivated through the DIVE-IN option available as pop up/push messages in your handset. You will get the deactivation option to cancel this service. If still face same concern visit mobile service centre for further proceedings.
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rahulneema
                                  from Indore, Madhya Pradesh
                                  Jul 10, 2016
                                  Report
                                  Copy

                                  SIR
                                  I need call and sms details of my mobile number -[protected]
                                  KIndly email the same at :- [protected]@gmail.com
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    pramod734302
                                    from Gurgaon, Haryana
                                    Jul 9, 2016
                                    Report
                                    Copy

                                    Address: Kanpur, Uttar Pradesh, 208008

                                    Hi, sir,
                                    My name is pramod kumar and i have lost my docomo prepaid sim card.
                                    O, i want to block my sim card immediately, so that anyone cannot make use of it illegally.
                                    Please acknowledge me asap.
                                    I shall be highly obliged to you for this kind work.
                                    Currently, i am in kanpur. plz block my sim mobile no. [protected] of docomo as it is lost.
                                    From
                                    Pramod kumar
                                    Smq-3 by3
                                    Air force station
                                    Chakeri
                                    Kanpur
                                    Up-208008
                                    Tata DoCoMo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pravin727
                                      from Mumbai, Maharashtra
                                      Jul 9, 2016
                                      Report
                                      Copy

                                      Address: 411043

                                      Hello,
                                      I am regular customer of Tata Docomo. I am using post paid card since last 2 year, 1st year they provide proper service. After 1 and half year they start adding fake charges. Every alternative bill they add Voice Portal charges with number as 54321. They did not mention duration of call(time in sec ) only unit of call with out any detail only charges of 179Rs.
                                      It's kindly request you to take strictly action against such fake charges.

                                      Thanks & Regards,
                                      Common Man of India.
                                      Tata DoCoMo customer support has been notified about the posted complaint.
                                      What should i do now? 358Rs is fake charges. should i provide my last few months bill?
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        Jawalkar Rohith Kumar
                                        from Chandur, Telangana
                                        Jul 8, 2016
                                        Report
                                        Copy

                                        Address: Bangalore, Karnataka, 560013

                                        Dear sir,
                                        I am a customer of tata docomo my registration no 20683044 ported vodafone to tata docomo and also registration from my father name to my name in tata docomo when i call 59059 the customer is saying press zero even pressing zero digit also and totally disconnected outgoing and incoming please actviate outgoing and incoming calls my tatadocomo number is [protected] my alternative number is [protected]
                                        Tata DoCoMo customer support has been notified about the posted complaint.
                                        Dear Customer,
                                        Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.
                                        Dear sir,
                                        I am a customer of your tata Docomo my phone number is [protected] my network is coming and going I have ported Vodafone to tata Docomo my number is activited from last two days but my problem is every five minutes low signal means no network and high signal my alternate number is [protected]
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit