| Address: New Delhi, Delhi |
Sir,
I m a regular data and call service user of the company, yesterday night i have sufficient data balance in my account but in morning my account show zero balance, i came to know this when my talk time was about to zero.
I m window phone user which never support downloading over 100 mb using mobile data. Moreover, my data sense also depicting my usage not more than 1.29 gb that to since 30 days.
I want to know my usage but the executive told me about usage of only 500-700 kbs, it can also go upto 20 mb rarely per day but the sudden data balance reaction is not digestable.
Moreover, i m not satisfied with speed of the data connection, it mostly gives speed of 50-70 kbs as compared to other giving speed near 200 kbps. Also it suffer 5-7 cut in a hour itself
I request you to look after the matter as early as possible and i want compensation for my data pack, my balance, my previous pack and for the inconvenience.
Thank you.
Tata DoCoMo customer support has been notified about the posted complaint.
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards,
Customer Care
Tata Docomo