[Resolved] Tata Indicom — MY DIVE-IN PLANET advertisements

prakhargupta0705

from Noida, Uttar Pradesh

Address:

Pilibhit, Uttar Pradesh

I am getting unauthorised flash messages of MY-DIVE-IN-PLANET on my Tata Indicom(UP WEST) mobile no. [protected].These messages prompt me to download obscene wallpapers, ringtones etc.These messages are coming every few minutes on my CDMA mobile.I have been fed up of this.I have talked to the customer care representatives, but they do not have any solution for this.Please deactivate this unauthorised application on my mobile or I will end up using your services.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Dear Customer,

We regret for the inconvenience caused to you.

We tried to speak to you personally on your number to understand your concerns regarding service. However, we are unable to contact you, since the call was not answered. Further we request you to provide us the complete details of the messages to [protected]@tatadocomo.com for further assistance.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.