Greetings,
With reference to the above subject, my self “mohammed fareeduddin siddiqui” partner of “m/s. Faiyaz travels”. I have two (02) tata walky connection in the name of my firm, which are[protected],[protected]. Now as the company is going to shut down the tata walky, i was told by the customer care and even received the message on my walky to change the walky number to gsm services.
I’ve talked to the customer care they told me that your tata walky’s last 4-5 digits will be same if you port to tata gsm services.
On saturday (03/03/2018) i went to tata store situated at mira bhayander road and spoke to mrs. Rekha. They took all my documents for porting it to gsm services. And they also gave me 2 gsm mobile numbers which are as follows: for tata walky number[protected] they gave me the number “[protected]” and for tata walky number[protected] they gave me the number “[protected]”. But till today both the gsm numbers are not activated.
Today i visited tata store (Mira bhayandar) and asked mrs. Rekha that why my numbers have not activated yet? She replied me that this number which ends with the number “786” are diamond numbers and company don’t give for free. I have to pay for it or they would me different numbers.
Now i have some questions to the appellate authority.
1. If the company is changing there number policies why should we suffer from it?
2. When already my tata walky’s last 5 digit are “102786 and 103786”, why the company is not giving me the same last 5 digit number on my gsm.
3. Why are they telling me that this is diamond number? When company itself says that we will give the last 5 digits same as our walky number.
Regards,
Mohammed fareeduddin siddiqui
[protected]. Was this information helpful? | 
