[Resolved] TATA Motor — false commitment to sell nexon car | |||||
Hi, I had booked Nexon xz+ petrol manual variant in dual colour orange and silver by name ibnul moiz rizvi on 18th October. Before booking they assured me to deliver the car on 7th October . On 24 October i got their call that this colour will not be available so choose some other colour. Before booking i had asked alot of time if they can deliver it or not and always got positive answer with confident. I had heard regarding the bad service of Tata motor and now there is live example in front of me. I had raised the issue 3 times to customer care and even dropped mail to [protected]@tatamotors.com but they didn't revert till date. On calling customer care i am getting same answer "we will look into issue". Really its annoying and disgusting.will never suggest anyone to go for tata product. Regards Shikaib rizvi Was this information helpful? | |||||
Dec 1, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Oct 28, 2018 Tata Motors Customer Care's response Hi Shikeb, We're disappointed to hear this. Please share your contact number and the dealer details via a private message so that we can expedite your concern with the relevant team. Regards, The Tata Motors Team | |||||
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20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
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My first booking is created at 19th September 2022 for Nexon(D) XM +S (paying 5000 rs phone pay )and getting assured delivered date is 5th October 2022 ( dusshera) from your sales person but due to some reason I have change Color and variant at 26 September 2022 and that time also we get confirmation for delivery date is stay as it is just possibility to postpone 2 -3 days delivery delay. Still did not get any final date of delivery of my car. Prebooking experience is well and good but after booking experience is very terrific.
Don't buy tata motor cars.
Thanks and regards,
Ashish Zaware