[Resolved] Tata Motors — about jabalpur motor service center indore cheating

Jaykant1000

from Indore, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 458001
Website:	Tata service

I have a tata nexon xm which i have purchased december 17 first time my vehicle brackdown middle of square at maurya square indore on dt 05.09.18 then taoing person tao my vehicle n dropped at jabalpur motos but they registered my vehicle after one day for i took follow up then they registered. He said my fuel pipe damage by rat bite hence your charges 200 pipe, 1200 labour, 500 petrol and except software charges.10 litters fuel already in vehicle that has lost if tata vehicle is going into tata service center why taking labour and software charges. We know that if our mobile phone in warranty usually we need to pay any charges to any mobile service center so why tata taking charges for same.
After all disappointed i went for delivery no fuel in my vehicle service representative said if you need your vehicle pay more fuel charges then i paid. They delivered my vehicle after whole matter then i told for checking he said i am delivery men i can't do anything for same.
Now you please let me know where i wrong then i purchased tata vehicle or when i sent into tata service center.
If justification is there please do n waiver charges of 2315/- returns my taoing pana n other items.
Regards
Jaykant gouja
[protected]

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Nov 1, 2018

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2018

Tata Motors Customer Care's response Dear Jaykant,

We are concerned to know about the inconvenience caused to you. Our team has been informed of your concern and shall soon connect with you for further assistance.

Regards,
The Tata Motors Team

Verified Support

Sep 18, 2018

Tata Motors Customer Care's response Dear Jaykant,

We believe that our team has connected with you through a call and has taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

Regards,
The Tata Motors Team

Verified Support

Sep 24, 2018

Tata Motors Customer Care's response Dear Jaykant,

We have been updated by our team that they have gotten in touch with you and provided the necessary information regarding your concern. You can connect with them in case you require any other assistance and they will surely help you with it.

Regards,
The Tata Motors Team

Verified Support

Oct 01, 2018

Tata Motors Customer Care's response Hi Jaykant,

We understand that our on-ground team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team