Tata Motors — Ac air flow not good, rust in new vehicle

Address:

Faridabad, Haryana, 121013

I have called Mr. Narendra and he is not picking m, y phone, may be he is aware about my problem





From: [protected]@tatamotors.com [mailto:[protected]@tatamotors.com]
Sent: 07 April 2017 16:17
To: Vinay Kumar Chaudhary
Cc: narender.[protected]@tatamotors.com
Subject: complain about tata tiago



Dear Sir,

Thank you for writing to us and sharing your concern.

At the outset, we regret the inconvenience caused to you.

We have intimated our NCR Regional office and dealer Tayal India Motors Pvt Ltd to provide all necessary support and look into the issue at the earliest.

We have raised a complaint and for any further communication, you may quote 1-[protected] as the complaint number.

Please feel free to contact Mr. Narender Yadav, Customer Support Manager, Tata Motors on [protected] for any assistance.



Thanking you

Customer Care Team
Tata Motors



From: Vinay Kumar Chaudhary [mailto:[protected]@singerindia.net]
Sent: Friday, April 07, 2017 3:55 PM
To: CUSTOMERCARE ( TML )
Subject: FW: complain about tata tiago



Contact No.: [protected]

Engine No.:REVTRN02ETYK07097

Chassis No.:MAT626281GKE14115

Car last attended by (Dealership):06/04/2017

Car presently at:TAYAL MOTORS, FARIDABAD HARYANA

REGISTRATION NO.—HR51BK8329



From: [protected]@tatamotors.com [mailto:[protected]@tatamotors.com]
Sent: 07 April 2017 15:46
To: Vinay Kumar Chaudhary
Subject: complain about tata tiago



Dear Sir,



Thank you for writing to us and sharing your concern.



We request to please share the following details to take the case forward.



Contact No.:

Engine No.:

Chassis No.:

Car last attended by (Dealership):

Car presently at:



Please feel free to write to us in case of any other queries.





Thanking you

Customer Care Team
Tata Motors



From: Vinay Kumar Chaudhary [mailto:[protected]@singerindia.net]
Sent: Friday, April 07, 2017 3:34 PM
To: CUSTOMERCARE ( TML )
Subject: complain about tata tiago



Dear team

I have purchase tata tiago as a first car of my life with very good hope against many people bad feedback about tata services.

My tata tiago registration no.is HR51BH8329.

I was very happy with the car performance in early days but after spending some time its feel like I have done a big mistake in my life.



These are the problem which is not attend by your dealer after many visit which is listed in your service book.

1. Rust in steering shaft (Rod)

They are saying we will change it but till date it not done.

2. Left AC vent mover break—they are not change it till time after many visit.

3. Ac air flow on foot only—air flow are not working properly





Request you to please help me to get it done . my vehicle is standing in you dealer work shop . I will not take it back until it not get ready.





Regards

Vinay kumar chaudhary

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