[Resolved]  Tata Motors — AC issue - Pathetic Service. Parts not available with Tata Motors

Address:

Thane, Maharashtra

Registration no. MH 06 BE 477, Tata Indigoecs This complaint is in continuation of my previous complaint about AC issue in my car. I don’t exactly know where my car is standing right now, whether it is at Panvel Tata Service center or Nerul Tata service center. My car was having cooling coil issue and the same was under warranty period and part was installed on 24.05.14 i.e. after 22 days calculating from 02.05.2014 when I first took my car to Tata Service center, Panvel. After installation of cooling coil Mr. Ramesh Rane ([protected]) Manager of Panvel Service center observed that car was having issue of compressor also and then he called me and said that we are ordering the same part and that would be available in 3-4 days but till today they have not installed the part and now they are saying that part is still not available with them. Then he said me to call Mr. Sanjeev Shimpi ([protected]) who is GM of Fortune cars, Nerul but he is also reluctant to do anything from his end and his sayings are also the same that part is not available with them. If Tata motors are unable to make available the same part customer then why they are selling cars to customers that means Tata Motors can solve only minor problems on immediate basis if someone car is having major problem then it will definitely take more than a month. It’s just an harassment from Tata Motors to customers and disturbing their minds, Trust this time I have to say that Tata Motors services are hopeless and Pathetic. I have never faced such kind of issues when I was having Maruti Alto. It’s high time to sue you people, I don’t when I will get my car back but it’s for sure even after getting my car back I will sue you because I had faced lot of issues in absence of my car. There were certain incidents happened where I have to beg for car from my building premises even though I am having my owned car. My father suffered a lot since because of this bloody Tata motors car. My father is going to get operated on his eye on Monday and I don’t have source from my building premises to take him to an hospital and this time also I have to beg for car in my premises. Trust even I will get my car back I am going to sue you.