[Resolved]  Tata Motors — after sale service of arya motors service station gurugram of tata hexa no dl7caq 9999 was not upto the mark.

Address:

New Delhi, Delhi, 110037

Dear team

I had taken my suv for the 1st servise on 5th june'18 to the arya motors gurugram.
There i mentioned for teflon coating and also mentioned the cruise control on staring and near to the gare the round control cruise, dynamic, rough road panel was not working.
I also told him after purchasing the car i also faced the same type of problem at that point of time i received a call from arya motors showroom for the sales feedback and i told him that i right now i am facing the problem of cruise control problem and he told me i will ask technical team to call you up but no call received till 30 mins the i switched off the car and again restart it. Then it's working fine.
But after the service i asked the executive all work done fine he said yes.
I was in hurry. He said sir i have taken the test drive now it's working fine we have updated the software.
Then while coming back i checked the cruise control system it was not working.
Then i called him he said sir we will send someone to check but no one came.
Again after 2-3 days i called him he said i was on leave will join tomorrow then i will send someone.
On 12th june'18 i received a call from customer care arya motors regarding the service feedback i told her all the things and gave 0 points to the service. And she told me i will ask some seniors to give you a call back.
But no call received till date. And nor the things get resolved.

Pls ask the team to get it resolved and also the coating was not up to the mark.

Regards
Rohit bhargava
[protected]