[Resolved] Tata Motors — airbag didn't worked in tata tigor

 
1 Review
Faridabad, Faridabad District, Haryana, India
 psingh1683 on Sep 30, 2018
Hi,

I want to bring this in your notice that i purchased tata tigor revotorq xz (O) on july-15-2018 in faridabad, haryana from multitech tata in sector 27 faridabad, i was satisfied with the performance of the car, however my car met with an major accident that took place on september-09-2018, the service centre people promised me that i will get the car back within 10 days, however it’s been more than 20 days and they are unable to tell me the expected date of arrival of the repaired car.

Now the big area of concern which put my life is danger.

The car was damaged very badly from the front, now the beauty of the tata tigor car is even after a major accident from the front the air bags didn’t opened and i felt the threat to my life, i purchased tata tigor revotorq xz (O) car variant due to the safety features of the car, but now i realized that this car is putting me and my family life at risk.

I paid extra money to buy these safety features which actually didn’t worked at all when they were required the most, when i spoke to the person in the service centre on phone number +91-[protected], even they are unable to understand that why the sensor didn’t worked after this major accident and they don’t have any answers why the airbags did not deploy.

Now i felt totally un-safe in this car which i paid heavily for, as there is no guarantee that if any miss fortune happens again then the airbags will work at that point of time, i want this car to be replaced, as i cannot put the our life in danger due to the fault in the making of this car which i paid very heavily for,

Kindly find below the details of the car.
Chassis number:- mat629401jfk60490
Engine number:- 1.05lcr02fryw24849
Model no. Xz (O) 1.05 rtqbs4

I have also consulted my lawyer for the same for legal action, i am patiently waiting for your response for next 5 days.

You can reach me at +91-[protected]
Complaint marked as Resolved Jan 3, 2019
Hi, I want to bring this in your notice that i purchased tata tigor revotorq xz (O) on july-15-2018 in Kindly find below the details of the car. Chassis number:- mat629401jfk60490 Engine number:- 1.05lcr02fryw24849 Model no. Xz (O) 1.05 rtqbs4, my car met with an accident on september-09-2018 and due to the late delivery of the car, which was promised by the service center, they waived off the amount which was my responsibility and promised me to give an extra service of the car.

i recently sent the car to the same workshop for some repair work, however now they are saying till the time i dont pay the amount which they waived off in the past, they will not return my car, i had the conversation with Danny Chowdhary who is the manager of the work shop, and now they are claiming they never waived of the amount.

they are also threatening me that i can do what ever i want to they will not hand over my car, even i am willing to pay the amount for this services which they offered.

This is clearly criminal to hold customer like this and hold there 8 lacks property.

I have also consulted my lawyer for the same for legal action, i am patiently waiting for your response for next 5 days. You can reach me at +91-9599723780

Complaint Status


[Sep 30, 2018] Tata Motors customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    26%
    Complaints
    2491
    Pending
    30
    Resolved
    623
    location
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    Tata Motors - airbag didn't worked in tata tigor