[Resolved]  Tata Motors — annual maintenance services

Address:

Bhopal, Madhya Pradesh, 462042

I brought tata tiago xz last year. Reg no mp 05 ct 1594. Date of purchase 29 aug 2017. Veer motors bhopal. I took you annual maintainance service along with it. Policy dated 31aug 2017. The agent said the the car servicing along with the parts required will be provided free of cost. Last month i enquired at the servicing center on phone with miss neha that my car is completing 12 months and when can i come for the 12 months servicing. She said i can within 10 days after 12 month has completed. I went to the center today on 7 sep, (Today) and the warranty officer is saying that because my amc has expired on 30th aug 2018, i have to pay for the oil, and filters. On seeing the policy it is true of course. I could not understand whose fault is this. Why you selling a policy to be claimed within a year when you yourself are saying that your car servicing is after completing 12 months..???