Tata Motors Complaints & Reviews

Hello sir/madam
I am lalit kumar paliwal
I purchased TATA NEXON XZ+ 1.5 RTQ BS4
REGN DT : 26/06/2018
REGN NO : DL2CAY9253
From 88, patparganj industrial area, Delhi, 110092.
There is many problem in my car.
1).Its steering Adujst coloum is breaked
2).its driver side door lock is not working properly
3).its driver left side window mirror has a sound when i used
When i complained in tata service center
They told me sir visit our service center
And then i visit there after they cheaked and then they told sir after some day i resolve your problem but till now there is no responce and they cant receive my calls.
No responce by tata service center patparganj.
Please resolve my car issues and problems ASAP
REGARDS
LALIT KUMAR PALIWAL
[protected].

I am completely not satisfied with your service and service center staff. My vehicle tata bolt xm purchased on march 18, 3 free servicing completed but problems are not solved yet. Clutch problem - not solved, alignment problem - not solved, wiper damaged in 6 month, front seat belt - changed in 8 month. All 4 tyres are damaged from both side of edges because of negligence of service centers staff, and now i want to claim for changing all 4 tyres from company,

Amlan jyoti chakravarti
To:
[protected]@tatamotors.com

5 apr at 8:44 pm

Please refer to the undermentioned mail dated 24th march and 30th march, 2019.

No action nor any call has been received by me till date from your end.

It is shocking to state that how come a renowned company like tata motors can treat there customers so casually.
Hard earned money has been invested to a company who is known to make one of the best vehicles.

Almost more then two months have passed from the date of receiving the tata nexon wherein i am unable to use my car as registration papers has not been given to me till date.

The authorised dealer whenever is being contacted now is not responding to the calls.

Dealers copy and delivery challan has also been attached in the mail send to you on 24th march, 2019.

I would me most grateful if necessary action is taken at the earliest.

Regards,
A. J. Chakravarti

— forwarded message —
From: amlan jyoti chakravarti
To: [protected]@tatamotors.com
Sent: saturday, 30 march, 2019, 6:12:25 pm ist
Subject: vehical

My contact no - [protected]
Whatsapp no - [protected]
Alternate no - [protected]

Chassis no - mat627221kla02088

Kindly go through the attachment (Delivery challan) where all the above details are mentioned.

Regards,
A. J. Chakravarti

— forwarded message —
From: amlan jyoti chakravarti
To: [protected]@tatamotors.com
Sent: sunday, 24 march, 2019, 9:29:15 pm ist
Subject: vehical

This is to inform you that on 15.01.2019 i had booked a car tata nexon xm (P) (Exchange offer) from your authorised dealer at cooch-behar, west bengal. M/s saha auto private ltd.

On the above date rs 5000/- was given as advance with an assurance from the proprietor mr d. Saha that within 4 days the car would be delivered to me. A delivery copy was also handed over to me on the same day. On the 4th day when mr saha was contacted i was told that the car has been booked at pune and within next 6 days i would be getting the car. After 6 days repeated calls were made and ultimately after 36 days the car was delivered at me residence on 20.02.2019 at 11.30 pm. On enquiry i was informed that the car was sent from siliguri tata show room and all talks of car coming from pune was false.

After the car was delivered and all payment made including temporary and permanent registration and insurance. I was told that within next 4 days the temporary registration from cooch behar would be done and would be handed over to me there after the permanent registration would be done within next 3 days from alipurduar, west bengal as my permanent address is of alipurduar. Insurance papers would be handed over to me within next few days. Once again repeated calls are being made to mr. Saha and on each occasion i am being told that next day the paper would be handed over to me.

Till date no papers are being handed over to me.

The car is with me for the last one month and without any papers the car can not be moved.

It is shocking to state that how come a renowned company like tata has it's show rooms where people like the above are there and how come authorisation to fraud dealers like these are given.

Acts like above will not only pull down the reputation of the company but also would force customers to think twice before buying a tata vehical.

I would be most grateful if necessary steps are taken at the earliest to ensure customers like us would feel proud to drive tata
Vehicle.

Please find attached the relevant documents.

Regards,
A. J. Chakravarti

Dear sir, i have booked a tata nexon xz+p with ' csd ' offer on 23rd jan 19 & sales person has promised me to do the delivery before 28th feb 19 because i am the only one person to do the procedures for registration etc.. & i am settled abroad, so i have to take leave accordingly . Dealer already processed the procedures for loan & they do the funding . But the thing is still my vehicle has not got delivered because csd 4 wheels has been temporary blocked for some gvt resons, its ok, i can understand . But my emi has started already & i have paid one month also next is coming . But now i need to cancel my order because no use & i have not get time to do the same . Issue is there the dealer agent has give me wrong information & promised me to do the delivery asap & the main thing they have do the funding as advance 90% of the normal value, that i really didn't understand how they can do do the advance funding for a csd offer because my agreement is csd only & in their proforma invoice its clearly mentioned . Now how i can do the cancellation.Kindly do an advice on this

Hi,
My name is unmesh. I would like to raise a complaint regarding faulty product.
I have purchased nexon diesel car on 21st feb18. Immediately after a week or so, i have started experiencing sudden jerks while driving.
While driving, car doesnt drive seamlessly and there is a huge noticeable pause while accelerating the car. It happens so frequently. I hv raised this issue during all my service visits and also in between. This is disappointing that no one is really seems to be interested in addressing this issue permanently.
Every time, service dealer either updates the software or clears the logs. Issue remains same.
And i am surprised that despite of so many complaints raised by many owners on same issue, tata motors doesnt' seems to be taking any action in order to bring permanent fix to this issue.
Not sure how they will be able to compete with the international brands.

Dear Tata Motors

From last one i am complaining you for above subject line, but i am not getting any concern from you and from your Goa auto industries.
You are telling send contact no via private message where is your private no to send message.
CEAT LIMITED saying that there Tyre warranty for 1 lakh Km. Then why my Tyre damage on 12000 Km. Why the A/C is not working.

Please Contact me [protected] urgently. within 24 hour Or i will put on all the issue on internet (Facebook, Twitter) about your TATA Motors Product and your service.

From
Suresh Sawant
Goa
Ph No-[protected]

I’ve brought tiago on dec 2018 from kvr dream vehicles. Earlier time itself i was feeling trouble on the acceleration.. When we release the acclearator from a 4th or 5th gear, the vehicle push forwards itself kinda jerking.. And i’m gettng a mileage of 11 - 12 kmpl!!! 14 without ac..
While talking about the power it feels like old maruthi 800 is so far better!!! Can someone explain this!!! Is there any way to get rid of these..

From the day 1 am facing issue in autodoor lock and mirror folding.

I explained issue with local tata motors workshop, they are saying this is software issue and saying we can fix it bt we dont give grantee if something happens..

My question is all the nexon varient i. E xm, xt, xz and xz+ has got same software and especially my car is facing this issue (Checked with other customers of same varient). I dont how tata motors didn't noticed this and delivery to customers.

This is a serious issue.. I request all the people who are planning to buy new car kindly go through each and every option.

Chassi no: mat627261kla02386

I request tml to fix this aspa..

I have booked tata tiago from sagar motors with booking amount of 38000/-, but due to their misleading behaviour of tata schemes, i cancelled my booking and have bought tata tiago xz car from different dealer of tata motors. Now when i requested sagar motors to refund my amount, they only returned 35000/- and deducted 3000/- from my booking amount. As of now i requested sagar motors to refund full amount but they are not doing this, and they are also saying to do whatever you want to do from mails and wherever you want to mail, we will not refund this. So this is like they are harassing me for my payment from last 4 weeks. Please help me out from this issue and refund my 3000/- at the earliest.

I am manik gupta i booked a car with concorde tata peeragarhi for 905000 on march 1st then a representative from auto vikas named mohit wadhawan called me up and said sir dont buy car from there i ll give you this car for 870000 scuff plate and chrome door handles i ll give you free as a complimentary accessories and he came in my factory saying i ll book your car sir m giving you a huge profit margain of 35000 rs so i booked the car with him then every day they keep on torturing me saying sir this problem is coming in your loan account or that problem is coming so i said them cancel my booking i dont want to buy car from you frauds they from 15 march every second day i went there to collect my cheque they wont giving it to me then on 26th march they said sir your loan was cleared of 650000 at the time you cancelled the booking so they started forcing me take car from us for 870000 and from last 4 days again doing the same behaviour now today there representative said sir the offer for 870000 was till march now you can get the offer of april that is 15000
Pathetic behaviour by tata guys
I wont let anyone buy any tata product in my entire life and will tell about these services tata provide to his costumers shame on you and that auto vikas people

From
Latha s,
Asst. Vice president
Retail business dept.
Federal bank, corporate office
Ernakulum, kerala
Phone: [protected]
To
M/s tata motors
Mumbai
Dear sir,
Sub: complaint no.[protected] registered –of tata nexon xza+ vehicle purchased on16-03-19 from m/s malayalam vehicles india pvt ltd aluva - (Through vyttila branch) chassis no - mat627265klb09368, engine no. Revtrn03bpyk17889, calgary white
Ref: tax invoice no mvpl/18-19/1160 dated[protected] of malayalam vehicles india pvt, aluva ltd
I had purchased a tata motors nexon on 16-03-19 from m/s malayalam vehicles india pvt ltd aluva - (Through vyttila branch). The model was xza+, 1.2 petrol, and klb09368. 3 days back, ie, 7 days from the date of its purchase, while running, at around 12.45 noon, the working of the engine was stopped and the vehicle stood motionless in hr middle of the road near perumbavoor. I tried to contact the sales person in malayalam motors via mobile no.[protected] and[protected]These are the only contact numbers available with me.). These mobiles were in switched off condition at that time. For god’s grace one of my friends obtained telephone number of concord motors perumbavoor. As per their advice i registered a service complaint (Complaint no.[protected]) through [protected]. It took 35 minutes to register a complaint. A technician came after an hour and informed me that he is unable to rectify the defect and vehicle should be towed to nearby service centre. I have opted concord perumbavoor, since it is near to the place where i am residing. The whole process ended by 17.15 hrs that day. I have got also courtesy call from concord. However the response of malayalam motors was not at all supportive.

They have informed on 25-03-19 that there a problem with the reverse sensor and it requires replacement and it will take few days to get the spares. Buying a new car and doing its breakdown repair within days of purchase is really a matter of worry for us.
For years, we were using hyundai cars. Recently when we decided to purchase a new car, we were impressed by the review of tata nexon and many of our friends also suggested this. On account of all these, we never thought of a second option other than tata while buying. It is our trust and confidence in tata that is really affected on account of the complaint occurred to the new one. A a car which has not even run for 110 km and its sensors being repaired is a matter which cannot be digested by us and is of great concern. We are totally worried about its future performance.

On account of this, we have no other option than to get the car replaced with a new one or get it repaired immediately. There is no point in advising a customer who has bought a new car to wait for a long period for repair works, for the reasons for which he is not responsible. I also request you to provide a spare car for my use till the vehicle gets repaired. The permanent registration of the vehicle is also pending. Please favour me with an immediate reply within 2 days.

Yours faithfully
Latha s
(Harichandanam, kanjirakkadu
Rayonpuram po
Perumbavoor)

Perumbavoor
[protected]

Sir,
The above complaint was forwarded to the e mail id [protected]@tatamotors.com on 25 and 26th of march 2019. Till date i haven't received any reply. Thanks to your pathetic response. I haven't expected such an irresponsible act from a reputed firm like tata. Please try to respond else i would be forced to take legal remedies.

Yours faithfully
S. Latha
[protected]

Hi, i bought my first car tata zest red color in dec. 2014 upto 3 years nothing happen to my car and i was very happy with performance but now issue is, lots of bubbles or you can say blisters are coming on my car front and back side as well. I am worried about, is this corrosion? Please help me out why this is happening? And how i can prevent this?

Sir i had purchased a car Tata nexon XT model. From grover motors bareilly. On 4 feb 2019. Nd from the next day of purchasing there is moisture in the head lamps of the car. After driving in night. I have also clicked some pictures of it as a proof. Nd the headlamp are in warranty so I request to change that headlamps. As soon as possible.i already contacted to the motors but they don't take it seriously. I have photos of that moisture headlamps still they want to recheck nd more pics.

Hello this is gopal agrawal and i was purchased nexon xm from torrent corporation nasik on dated 5/03/2019,
But till date i can not get proper documents from them, coz of them i am unable to passing my car,
I was continually contact to them but they are not able to answer,
Kindly please look into it and give me proper solution

Gopal agrawal
Mob-[protected]
[protected]

Dear

My booking was done last year 30 june 2018 and now i want cancel my booking and they said 5000 will be deducted and no body inform for same deducted amount and booking was done at malwa auto pitam pura delhi 110085 so i request you please arrange my refund with out any deduction and for your information they are not provide any booking slip aur booking amount slip
Payment details
Cheque 807412
Cheque clear date 30 june 2018

Regards
Deepak lal
[protected]

My nexon xza+ delivered on 22/03/2019. Yesrerday onwards automatic gear not changing from first gear and it resulted in traffic block three times, this happened when we slow down the vehicle, as the manual mode functioned we escaped, service center people came and checked and they had only one answer nexon is a super vehicle and ours is first complaint, chasis number mat627265klc11943, hope we will get a good reply, also expect a call from tata motors as we didn't get any call from tata from the beginning

Registration no - up14ds8505
Chasis no - mat627162jlg29899
Engine no - 1.5crail01gryw26683
Date of purchase - 28-aug-2018
Email id - [protected]@gmail.com
Phone - [protected]

I bought nexon diesel xz+ in diesel thinking tata motors have improved with their cars but my thinking was wrong.

From the day 1, i am facing lot of issues

1. When car is move to reverse gear the steering gets tighten.
2. The digital screen gets blacken up automatically and comes back after some minutes multiple times.

Steering is faulty. It made noises. I am sure they sold me a defective product.

I think i made biggest mistake by buying a tata car. Lot of people saying not to buy tata car but i thought tata motors had improved. Feeling sad that i made a wrong choice.

The service engineers do not have any specific reason for above issues.

I want the replacement to be done as i am facing these problem since i purchased the car.

I look forward to hearing from you as soon as possible to resolve this problem. If i do not hear from you within 7 days, i will file complaints with the appropriate consumer agencies and consider my legal alternatives.

Regards,
Neeraj vijayvargiya
[protected]

Mai begusarai bihar se hu aur mai mahalaxmi tata motors me aaj apni tata ki 709 model gari service karwane aya hu aur mai apna gari 11:40 am hi gari laya tha but av tk koi v services nhi mil paya hai
So verry verry bad service of tata motors begusarai bihar so please service is verry verry low okk mai chata hu ki muje achhi se achhi service mile okk
I am verry verry angry for this service of tata motors maha laxmi begusarai muje bola gya ki 30 se 35 minutes se aapko service mial jayegi but service nhi mila to maine complant kiya

Mithun kumar pathak [protected]

I s s rana, owner of s s rana tour & travels has purchased 3 no. Of 15 seater winger from m/s. Pascos, delhi branch. Two winger in the month of october vide invoice no ipaskn[protected] & ar[protected] dated 29.10.2018 and one winger in the month of december vide invoice no. Ipaskn[protected] dated 11.12.2018 from the very first month of purchased i have in facing the problem firstly due to shortage of engine oil. The matter was intimated to workshop of pascos and the oil was toped up with the confirmation that the problem not occurred again. But i am sorry to say the problem has not resolved.

Moreover i have in facing a problem of clutch plate and shocker in all the three vehicles. The vehicle is no being cooled properly by ac, after a lot of harassment and miss commitment to me from the problem still unresolved as on date and thereby i am facing cancellation of my booking from my clients. Due to this problem i am not able to pay my emi to the bankers and a lot monetary trouble is being faced by me. This is a dented over the confidence of winger.

Yo are kindly request to resolved the issue as soon as possible.

First and foremost i thank you very much to your customer care personnel for arranging the towing vehicle and towed at dealer's service centre.
I am your one of the reputed customer and so far i have purchased three vehicles from your dealers.
Though this vehicle was purchased in 2017 the make was 2016 and i have run this vehicle around 75000 km within two years.
The customer care advised me that this vehicle is under warranty and therefore i need not pay anything for this sudden break down on road.
Accordingly the vehicle was taken in to tiruchirappalli city, and the dealer is m/s. Kaveri garage pvt. Ltd., located at 27/5, dindigul main road, dheeran nagar, piratiyur, tiruchirappalli - 620 009.
The dealer was unable to diagonize the fault throughout the day on 25.03.2019 and today on 26.03.2019 called me and told that there is complaint in ecm board which will cost around rs. 9000.00 and that i have to pay because the vehicle is not covered under warranty as the vehicle already run 75000km as against 60000 km but time limit of four years.
I just wondered by hearing this and i am in opinion of tata nano vehicles could be run at the maximum of 60000 km and there after there is no life guarantee for the vehicle.
Please consider this sudden break down under warranty and do the needful.