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Tata Motors Complaints & Reviews

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Updated: Nov 16, 2025
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Tata Motors reviews & complaints page 145

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A
Abhishek_Gupta2
from Patna, Bihar
Feb 25, 2019
Resolved
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Address: Plot No 355, Opp pillar no 11 , Naharpar , shaguna more bridge , patna, bihar, Patna, Bihar, 801503

I have brought a new tiago from guinea motors (P) ltd. Patna bihar. Last 10 months ago. Already more than 3 times car has been breakdown on mid highway.. I has personaaly towed to nearest point to my office near to guinea motors showroom.. All time they charge and last time they provide a 8, 000 paid amc, as permanent solution to it...
Again they are doing so...
Very highy irresponsible company.. Never ever i will suggest any one to buy.
Mar 28, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2019
Tata Motors Customer Care's response
Hi Abhishek,

We're really concerned to hear about your experience and would like to help you fix this. Please share your contact details and car chassis number via private messages, as it will enable us to have the relevant team connect with you for further assistance.

Regards,
The Tata Motors Team
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    D
    Dpk dinesh kumar
    from Muzaffarnagar, Uttar Pradesh
    Feb 24, 2019
    Resolved
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    Address: KA 111 karamyogi nagar, Techman city, Mathura, Uttar Pradesh, 281006

    I have purchased new tata tiago car at nawal motors mathura. On purchase time...04/02/2019.. They are told me to given accessories and fast card and i pay for us but now nawal motors mathura not provided any accessories to mention above.. Please help as and resolve my problem.. Otherwise i will going to consumer court. I have every proof for dealing paper time and he is not provide my resignation certificate at that time
    +1 photos
    Mar 28, 2019
    Complaint marked as Resolved 
    Tata Motors customer support has been notified about the posted complaint.
    Verified Support
    Feb 25, 2019
    Tata Motors Customer Care's response
    Hi Dinesh,

    We're truly apologetic for the inconvenience caused and would really like to help you with this. Kindly provide your contact details and car chassis number via private messages, as they will enable us to expedite your concern with the relevant team.

    Regards,
    The Tata Motors Team
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      A
      ajay sohit
      from Bengaluru, Karnataka
      Feb 24, 2019
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      Address: Bhopal, Madhya Pradesh

      Hi sir,
      Kindly clarify to about job confirmation letter from your hr department sent today after telephonic interview process... And hr person sent him mention below this letter...
      Please needful..

      Dear ajay sohit

      Your are selected from our tara motors company in assistant manager.

      It is our good pleasure to inform you, that you are selected for one of our given requirement. The company has urgent opening for new plants and branches in various cities. The company required urgent staff for many more departments as executive and manager.

      Job description-

      * cheek production output according to specifications.

      * ensure the safe use of equipment and schedule regular maintenance.

      * maintenance staff by recruiting, selection, orienting, and training employs.

      Developing personal growth opportunities

      Your initial posting in bhopal. However, your services are transferable and you may be assigned to any office our company. A subsidiary, or associate company.in such case, you will be governed by the policies of that location.

      The company offered best salary to the all selected candidates for annual and monthly basic. Your starting basic salary will be 58, 800 per month. The company will also provide you fooding, accommodation, conveyance, laptop in duty hours

      It's online process so your interview in online telephonic. You are face online telephonic interview. After interview you pay 2500 rs dress security amount and documents verification charge. Dress security amount company provide dress, kit, shoe mobile in training period. Dress security money refund is first month salary.
      Tata Motors customer support has been notified about the posted complaint.
      PLEASE directly contact to Head office of Tata motors
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        R
        Rajeev Rajkondawar
        from Tumsar, Maharashtra
        Feb 24, 2019
        Resolved
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        Address: Tata Nexon,, Pune, Maharashtra, 411045

        The worst experience with my tata nexon car mh-12paz0903, my car engine was broke down, smoke was coming at bombay central kept in tata's concord motors, worli for 4days, reconfirmed that they have replaced engine, i have been told that engine has been replaced by new one & only old engine number plate is put, today we reached at sholapur at 5 am, reverse gear is not getting in action, ultimately we had to push it neutral, upper lights functioning, leakage of oil in engine, tata nexon worli concorde motors service station, has given worst experience of my life. They were asking for consumable payments of diesel filter, oil filter and oil, i told them engine broke down why you are asking me this charges. I had found one small in my car, crank part, it seem they haven't replace engine. Can tata manufacture engine without number & use old engine plate!!! If tata doesn't replace my car with new one i shall go to consumer court. I shall buy better version of car.
        Mar 28, 2019
        Complaint marked as Resolved 
        Tata Motors customer support has been notified about the posted complaint.
        Verified Support
        Feb 25, 2019
        Tata Motors Customer Care's response
        Hi Rajeev,

        We'd really like to look into the concern you've raised. Please share your contact details and car chassis number via private messages, so that our team can connect with you to help further.

        Regards,
        The Tata Motors Team
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          S
          sanjibacharjee
          from Samastipur, Bihar
          Feb 23, 2019
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          Resolved

          Address: 93,A.K. ROAD, AGARTALA, WEST TRIPURA-799002, West Tripura, Tripura, 799002

          With due regards, i am to inform you that some days ago we bought 14 nos. Tata zest vehicles for the reason of cab service. But, i have seen that tyre conditions of these vehicles are very poor.in 10000 kms the tyre are not in use conditions. Also to inform you that various mechanical problems are also there in these vehicles. Several times, we go into the service centre but the response from the servicing authority is very low.

          Also to inform you that these vehicles are under emi system and all vehicles emi will pay monthly basis. And moreover, these vehicles are bought under one entrepreneurship.

          In this situation, we seeking your kind attention in this regard to solve these issues, otherwise tata motors goodwill will be down in the market.

          This is for your kind information and necessary action please.
          Mar 29, 2019
          Complaint marked as Resolved 
          Tata Motors customer support has been notified about the posted complaint.
          Verified Support
          Feb 25, 2019
          Tata Motors Customer Care's response
          Dear Customer,

          This is not how we want our customers to be served. Please share your contact number and dealership details with us via private messages, so that we can take your concern forward with the relevant team.

          Regards,
          The Tata Motors Team
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            B
            Budyalguru2000
            from Konnur, Karnataka
            Feb 23, 2019
            Resolved
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            Resolved

            Address: pune

            Sir
            I have made complaint to tata motors on 14/02/2019 bearing no1-[protected], they have replied in vague and yet my complaint has not solved. I have replied on 21/02/2019, but there is no reply from them. I have intended to move to consume court for deficiency in vehicle given.

            Tata zest vehicle has provided with music system as entertainment, but the company has embedded number of important feature for standard working of car. Now my musical system was not working due to lost pcb board. Due to heavy cost i want to drive car without it. The general manager of supplier dealer has also agreed that car can be run without this. But as the some important feature of the standard working of the car embedded in this system, car cannot be drive as normal driving ie the reverse gear music is not working which is one of the requirement of standard working of the car, as this has embedded in the music system. I have made complaint to the tata motors to provide all these standard feature directly to the car instead of embedding them in the musical system which is not the part other car.
            Mar 29, 2019
            Complaint marked as Resolved 
            Tata Motors customer support has been notified about the posted complaint.
            Verified Support
            Feb 25, 2019
            Tata Motors Customer Care's response
            Dear Customer,

            We're disappointed to know about the experience you've had. Please share your contact information, vehicle chassis number and the dealer details via private messages, so that we can have the relevant team assist you soon.

            Regards,
            The Tata Motors Team
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              G
              Gurinder Cheema
              from Agra, Uttar Pradesh
              Feb 22, 2019
              Resolved
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              Address: H. No 503/Sec21B, Faridabad, Haryana

              Sir,
              I have tata tiago hr51bl1875.
              I service my car from multitech motor faridabad haryana 5 days back. They provide 3rd class service as during wheel alignment they drop two nuts of left side back type. The main problem is that after servicing car star missing problem to large extend. No one in the service station listing our problem. At 8.00pm on 22.02.19 my car stop in mid of the road & not start. I m in trouble because of your bad service. And i always recommend people not to any of tata product as they will not provide good service...
              Mar 28, 2019
              Complaint marked as Resolved 
              Tata Motors customer support has been notified about the posted complaint.
              Verified Support
              Feb 25, 2019
              Tata Motors Customer Care's response
              Hi Gurinder,

              We sincerely apologize for the situation you had to go through and would really like to help you with your concern. Kindly share your contact details and car chassis number via private messages, as it will enable us to get the relevant team connect with you to address the same.

              Regards,
              The Tata Motors Team
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                M
                Mitali Bakshi
                from Kolkata, West Bengal
                Feb 22, 2019
                Resolved
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                Address: 10 No. S.C. Moitra Raod,Shaymlal,Burdwan,West Bengal, 7130104

                I bought tata tiago xt on 10.11.2018 from banerjee tata burdwan west bengal. Just before delivery i got a call from the dealer that they are providing insurance for national insurance while i was interested for icici lombard. I asked them whether it is cashless or not. They told me its cashless they will give me the support for any problem with the claim.

                Suddenly after seven days later my car met with an accident. I had given my car to body care which is a authorized by banerjee tata burdwan. After that when i had gone to take my car, i came to know that my car insurance with national insurance is not cashless. They asked me to pay rs.22500/- and it will be reimbursed by national insurance. Then i called ceo banerjee tata mr. Animesh & abijeet banerjee (Territory manager, tata motors) told them that they are suppose to provide me cashless insurance as per their tie up with national insurance.

                But now you are saying its not cashless. I have to pay the amount first then it will be reimburshed. Than they told me that they will credited the money from companies account to my account within two days. I will transfer the money to body care & take my car. But its more than a month they have not given any money in my account. Still now they are saying it will resolve by two three days.

                But till date i have not receive my car its lying with body care. The poor service i had provided by banerjee tata dealer of tata motors.

                Anirban bakshi
                Mar 28, 2019
                Complaint marked as Resolved 
                Tata Motors customer support has been notified about the posted complaint.
                Verified Support
                Feb 25, 2019
                Tata Motors Customer Care's response
                Hi Mitali,

                We are concerned to know about the inconvenience that you’re facing. Please share your car chassis number and the contact details via a private message, so that our team can soon connect with you to assist further.

                Regards,
                The Tata Motors Team
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                  S
                  Sreejith Sukumaran
                  from Kizhake Chalakudi, Kerala
                  Feb 21, 2019
                  Resolved
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                  Address: 695573

                  Respected sir,

                  My name is sreejith. S, son of k. Sukumaran nair residing at sreenilayam, vp 16/165f, perukavu. Po, trivandrum, kerala. Had taken tiago xt, from derik motors

                  Manufacturing year 11/2018

                  Colour: pearlsend white

                  Delivery date : 24 dec

                  At the time of delivery itself i feel missing in the engine and inform the dealer. They said its lack of fuel and i refuel it and run about 150 kms. The same is there and on 29 th december i went to derik motors and the technical team there and another dealer workshop trivandrum motors technical team had tried about 8 hours to find the complaint and almost check everything. At the fourth day of buying tata tiago i hv to spend eight hours in workshop for no reason and still they cant sort out solution. I hearby humbly requesting a replace for the same and hope u do the needy asap.

                  My contact number : [protected]
                  Mar 28, 2019
                  Complaint marked as Resolved 
                  Tata Motors customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 25, 2019
                  Tata Motors Customer Care's response
                  Hi Sreejith,

                  We regret the inconvenience you have been facing and would like to help you with it. Kindly share your car chassis number via private messages, so that we can highlight your concern to the relevant team.

                  Regards,
                  The Tata Motors Team
                  I hAVE BOUGTH TATA TIAGO WITH NOT GETTING RC even after 45 days of registaration
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                    J
                    jafar rine
                    from Gwalior, Madhya Pradesh
                    Feb 20, 2019
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                    Address: Jabalpur, Madhya Pradesh, 482001

                    I have purchased this vehicle tata mega ace for my business. My source of income is from my vehicle but after purchasing this vehicle with running of 200kms vehicle have started facing issues which is still not reconized by technical team of dealership. Since from the day 1 my vehicle have reported 6times and same have not been resolved till date. I am facing lots of issues with this vehicle and jabalpur team is not supporting me to solve this concern. My request is to take this vehicle back from me and provide new vehicle so i can start my earning.
                    +4 photos
                    Tata Motors customer support has been notified about the posted complaint.
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                      M
                      mitta manjunath
                      from Bengaluru, Karnataka
                      Feb 20, 2019
                      Resolved
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                      Address: 560066

                      Hi i have booked vehicle in name of veereswari k. Which was supposed to delivery in last week in whitefield kht motors. Now they are delaying and i have asked 7 seater but they are giving 6 seater and one more is they said seat bench will be fixed once they get that seat from tmo. Then i said please provide in letter head and mail that vol fix later once they get seat. But they are saying can't give in mail like that. How can we trust. Now delivery they didn't stand on their words. But verbal communication how can take 6 seater.
                      Mar 28, 2019
                      Complaint marked as Resolved 
                      Tata Motors customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 25, 2019
                      Tata Motors Customer Care's response
                      Dear Customer,

                      We sincerely apologize for the inconvenience caused. Please share your contact number and the booked car variant via a private message, so that our team can soon connect with you to assist further.

                      Regards,
                      The Tata Motors Team
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                        S
                        sugandh91294
                        from Mumbai, Maharashtra
                        Feb 20, 2019
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                        Website: naukri.com

                        Dear candidate

                        Sugandh tokekar,


                        Congratulation, we are glad to informing you that your job profile is done & your joining is confirmed in tata motors. As a product designing for mumbai location. Now you got a training period for 45 days and your training incharge miss neha kulkarni should trained you about your particular profile in tata motors.

                        Now you should follow all terms & conditions. It should be apply by company's ceo mr. Guenter carl butschek (Head department) and company should offer you of your training period salary is rs. 20, 500/- for 45 days. Now it’s time to follow your next step of your job process for this step you have to pay your training kit security amount is rs. 10, 500/- at today before -5:00 pm.

                        Security refundable condition-

                        This security amount is 100% refundable on that time when you will be go for your face to face interview. You have to pay this security amount before your personal interview.

                        Joining date and time-

                        Your joining date would confirmed by tata motors, ceo mr. Guenter carl butschek (Head department) on 25/02/2019 at 11:00 am. You will be receive your intent offer letter with your personal interview appointment letter it should be send by company's ceo mr. Guenter carl butschek (Head department) on your mail id as in pdf file or also by courier on your home address.

                        Training kit-

                        You will also get your training kit with your appointments letters whenever company will send you by courier on your home address. You will get receive a few materials in your training kit as like laptop, personal interview appointment letter, intent offer letter, id card, training compact disc with some useful accessories. They should use only for your office work purpose.

                        For any quaries
                        Contact naukri hr

                        Regards
                        Recruiter team

                        This selection mail i got yesterday. It's fake recruitment from tata motors and this mail was send by naukri.com. There is some number which contacted me during this process and for this process, i can invest around 2, 500rs for security amount.
                        Contact num - [protected]
                        [protected]
                        [protected]
                        +4 photos
                        Tata Motors customer support has been notified about the posted complaint.
                        I would like to happily inform you that i am here by canceling my booking of TATA Nexon XM Model Dated:23.01.2019 because o[censored]nethical, Unprofessional behaviour at your dealer end M/s.Auto Matrix Mangalore.
                        I booked Volkswagen Polo and i would like to tell you that best dealer ship with a very professional approach and commitment.
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                          A
                          arunviswanathan
                          from Ernakulam, Kerala
                          Feb 19, 2019
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                          Address: Ernakulam, Kerala, 682021

                          I purchased an extended warranty from 'malayalam motors' for my tata tiago vehicle on[protected]. But till now they haven't issued my policy certificate and the warranty booklet. Directly complained to tata but no response yet

                          At first they told me some application problem for punching my warranty. Recently they accepted that they have fund issues. Its not my concern i already paid the amount. I need the booklet and tmsc application should be updated
                          Tata Motors customer support has been notified about the posted complaint.
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                            T
                            TATA ONDICOM
                            from Pune, Maharashtra
                            Feb 19, 2019
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                            Address: Howrah, West Bengal

                            Respected team
                            My self jay prakash shaw, join in tc motors (Authorised dealer of tata motors) from 1st jan 2018, worked till oct'2018 end, before leaving the organization, i am given the resignation also serve the notice period, but my salary not credited in my account... After 45 days of leaving the organization, i email to company director mr rohit choudhary to complete my due salary & pf, but they not replied. Also send the mail to tata motors, still not getting any response...

                            Please do the needful

                            Regard
                            Jay prakash
                            [protected]
                            Tata Motors customer support has been notified about the posted complaint.
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                              S
                              Sarth Ushire
                              from Mumbai, Maharashtra
                              Feb 18, 2019
                              Resolved
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                              Resolved

                              Respected sir,
                              I am your customer of tata tigor car which is purchased from nerul, mumbai. The distance of showroom is far away from my residence even though preferred that showroom because since long back the showroom named sudarshan motors, kalyan not refunded my booking amount of 5000 rs. Till as on date, answering that due to tata's policy 5000rs. Penalty on cancellation of car (Tata nexon) which is totally fake. We have requested them to withdraw penalty as my grandfather passed away so i was in great distress and have to postponed the car purchasing but they denied to refund the booking amount hence i'm extending my complaint regarding sudarshan motors, kalyan.

                              Regards,
                              Sarth ushire
                              Mar 28, 2019
                              Complaint marked as Resolved 
                              Tata Motors customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 25, 2019
                              Tata Motors Customer Care's response
                              Hi Sarth,

                              We never want our customers to feel this way. Please share your contact number via a private message, so that we can have the relevant team get in touch with you to address your concern.

                              Regards,
                              The Tata Motors Team
                              I have purchased a tata nexon from shastri automotive, ambikapur but till now not received Registration due to negligence of shastri automotive.

                              Kindly needful action in this regard.
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                                D
                                dileep6287
                                from Mumbai, Maharashtra
                                Feb 18, 2019
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                                Address: Mumbai City, Maharashtra, 400059

                                Dear sir kindly inform your our commercial vehicle tata ultra is warranty period, we fessing some issue in our commercial vehicle so send the vehicle for your kalyan maharashtra work shop but vehicle waiting the genuine parts last 15 days but still not parts come, please conform when vehicle not earn how give the installment to our partner bank ...
                                Please provide the better solution for this kind of your service .

                                Dileep pal transport
                                Tata Motors customer support has been notified about the posted complaint.
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                                  Vikram Dubey
                                  from Durg, Chhattisgarh
                                  Feb 17, 2019
                                  Resolved
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                                  Resolved

                                  Address: 482001

                                  Hello, this is vikram dubey from jabalpur (M. P.), i enquired for tata harrier in jabalpur, the call me for test drive but when i reached they refuse me to give test drive by saying driver is not available, but same time they provide test drive to other customers.
                                  I went to tata for booking after test drive but the behavior of the dealer was very bad. After this issue i booked hyundai creta.
                                  Try trend ur employee for professional behavior.
                                  Thanks
                                  Mar 29, 2019
                                  Complaint marked as Resolved 
                                  Tata Motors customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 25, 2019
                                  Tata Motors Customer Care's response
                                  Dear Customer,

                                  We're sorry for the inconvenience caused. Please share your contact number and the dealer details via private messages, so that we can contact you and address your concern.

                                  Regards,
                                  The Tata Motors Team
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                                    J
                                    Jayakumar Sivagnanam
                                    from Palghat, Kerala
                                    Feb 16, 2019
                                    Resolved
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                                    Resolved

                                    gear shift lag in tiago xza amt version

                                    Address: 600054

                                    Team,

                                    I bought tata tiago xza amt car on 19 march 2018 and now after almost 11 months and 25000 kms o[censored]sage, i am raising this complaint regarding the gear shifting lag in this version. Apart from this issue, the car's performance is excellent. I raised this issue several times with my tata motors service center, but of no use. They one need is positive feedback all the time and that too 10/10 in each parameter.
                                    br...
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                                    M
                                    Madan Malik
                                    from Ambala, Haryana
                                    Feb 16, 2019
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                                    Address: 160002

                                    Well, i have earlier also complained several times and it seems to be habit of tata motors authorised dealership (Rsa berkley tata motors chandigarh) to loot customers by charging them illegal charges.
                                    What's worst i have never heard back from you on this issue. When handling / logistics charges have been declared invalid by rto, high courts and supreme court of india then why charge the same from the customer? Don't you know that what is ex-showoom price?

                                    An ex-showoom price includes all cost at the point of sale. Handling / logistics charges are to be paid by dealer itself, why customer pay for it. I am so much angry and furious over your customer relationship management. I booked the harrier on the very first day 15 october 2018 and the way i have been treated so far the dealership i would rate 0/10. That's what you deserve. Everytime i had to followup with them. What are they? Are they my boss? I don't give a #.

                                    Also, if this is your attitude and you think you can loot and fleece customers by cheap tricks then keep your goddamn harrier with you. I have had enough of of this #. Your dealership is the worst i have ever experienced in my life. Thanks to tata motors for showing me how low can a company fall for the sake of making money.

                                    Thanks again tata motors for your so much world class professional (Read pathetic #) service. Remember customer is the king always. I will make all the people aware of the ill treatment given by your professional guys and fleecing customers in the name of illegal charges. I would complain to rto office too. I would take it to the highest level.

                                    Your frustrated ex-customer and ex-fan

                                    Madan malik
                                    [protected]
                                    Tata Motors customer support has been notified about the posted complaint.
                                    I have purchased a tata nexon from shastri automotive, ambikapur but till now not received Registration due to negligence of shastri automotive.

                                    Kindly needful action in this regard.
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                                      1
                                      19Jiten19
                                      from Delhi, Delhi
                                      Feb 15, 2019
                                      Resolved
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                                      Resolved

                                      Address: 122001

                                      Dear all,

                                      Would like to share my problem as vehicle (Car - tata tiago xza) below : -

                                      As per my long & precious search for bought my new & first car, i had given my all, in the form of precious time, search through online & offline etc.
                                      But i have got two to three things those are bothered me a lot!
                                      1. Average (13.50 km in city & 17.1 on highways!).
                                      Mainly i have bought this amt vehicle for city uses only, but i am very very disappointing through its mileage! Though one of the expert had check/reverify the mileage in the form of test drive on highway.
                                      That time it had given 19-20 on highway, but he wasn't tested that in the city.
                                      As per company claimed 23.84 km/liter.
                                      So now what i have to do, please let me know.
                                      I am totally dissatisfied!

                                      Thanks
                                      Jitender kumar.
                                      [protected], [protected].
                                      Mar 28, 2019
                                      Complaint marked as Resolved 
                                      Tata Motors customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 25, 2019
                                      Tata Motors Customer Care's response
                                      Dear Jitender,

                                      We're disappointed to know about the experience you've had. Please share your car chassis number and the dealer details via a private message, so that our team can connect with you for quicker assistance.

                                      Regards,
                                      The Tata Motors Team
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