Tata Motors — booking amount refund of tata nexon delayed

I have done cancellation of tata nexon on 5th dec 2017.
More than one month has passed and tata motoras dealer conconrde mototrs, delhi has not refunded me 11, 000 inspite of several reminders.

Territory sales mamager nayan goyal is irrsponsible and highly inefficient, he is ineffective and ruinung image of tata in market.

I have talked to him but has no clue about the problem.

My booking details are:reference id:[protected].

Model nexon (D) xt
Colour moroccan blue
Web ref no. Tata[protected]
Amount paid 11000