[Resolved] Tata Motors — breakage of rear-right wheel from car(tiago) | |||
Hello Care, I have purchased TATA TIAGO XT on 11th July, 2016 in Nagpur from A K Gandhi showroom. I have serviced my car everytime as per the dates provided in manual from authorized service stations of TATA only. Last Wednesday 3rd July 2018 my car met with an accident. This accident was caused due to breakage of rear-right wheel from car. This caused lots of damage to car. I am not sure why this is happend as I have serviced my car on regular basis. As per me this is caused due to ignorance at the time of servicing by garage or it is the manufactuting defect. I need clarification as this is the serious issue. Please reply as soon as possible, as no-one replied me on customer care portal(customer [protected]@tatamotors.com). Was this information helpful? | |||
Aug 21, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Jul 20, 2018 Tata Motors Customer Care's response Dear Amit, We're dejected to know about the inconvenience caused. Please share with us your contact details and car chassis number so that our team can get in touch with you to assist accordingly. Regards, The Tata Motors Team Verified Support Aug 28, 2018 Tata Motors Customer Care's response Dear Amit, We understand that our service team has contacted you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it. Regards, The Tata Motors Team | |||
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Contact no : [protected]
Name : Amit Deshmukh
Kindly reply me for the cause occurred, I am in lot of depression since my car is new one. Waiting for your reply.
Thanks
Thank you for sharing the requisite details. We've shared them with our team and they'll reach out to you soon.
Regards,
The Tata Motors Team