Tata Motors — Car delivery & commitment about car accessories & etc

Myself Veeresh Kumar H from Raichur, Karnataka. Last month on 18-Jan-2023 I had booked Tata Tiago NRG XT car at Tata Motors Raichur showroom. One of the executives of showroom called Narsimha, explained about car and I have asked them to deliver the car on 23-Jan-2023 but if not I will take the car on 29-Jan-2023 and the executive said the car will deliver within 10days will deliver on 29th. But until 28th of Jan 2023 no one informed about delay in car deliver that too after I have called about deliver of my car on next day even after all the total payment of car from me was paid. After that the executive & manager Ghouse request me for adjustment due to delay in deliver of car and I will get my car after 5 to 6days, I have said them that my plan was to buy car on 29th of Jan but they are saying that still car was not loaded, car will load the truck tomorrow i.e.29th from Gujarat, after that manager Ghouse has said Rs.2500/- off will provide on payment, but I have to go out with family outing on 29th Jan where I lose of Rs.6600/- for rented car. However I was disappointed and I have planned for my journey next day so I have said ok I want my car on next 5days. On Feb 2nd 2023 I have received my car from showroom, at the time of delivery of car there was a damage at indicator, but still not received any accessories later 3days of car delivery I went back for accessories where i again got disappointment due to lose of money about car accessories they provided, where I have paid 12500/- for accessories but I have received 5to6 items without car cover (because I have paid 12500/- I will not get car cover in accessories, executive said) where as I have seen car covers are given in accessories for other cars at the time of delivery. Totally disappointed with the employees of Tata Motors showroom Raichur. I have paid all my payments as per their convinent as booking amount, down payment, and full settlement. But they keep going on wrong commitments about car, car delivery timing, car accessories and etc, . I have a proper response from the company and employee Narsimha & Ghouse of Raichur showroom. My contact details Cell :[protected] Mail ID : [protected]@gmail.com .