| Address: | Tata motors | | Website: | cars.tatamotors.com |
Went to Tata showroom KVR Motors Palakkad Kerala. Paid 21000 rs on 20th may 2023 receipt no:1245 as booking amount. Altroz petrol I Turbo white full option. I told the salesperson that there is a model with a sunroof after hearing from my cousin in pune. Sales person Kevin\Varun said, turbo petrol doesn't come with a sunroof version and IRA and it's available only for future CNG models . I told the pune showroom that it's available. But they denied.
KVR promised to get the car delivered within 25 days xz+ as they said the sunroof variant is not available for petrol I turbo.
Did a follow up call to KVR and asked the sales person that I heard turbo petrol xz+os is there on the tata website.
Finally after multiple follow up calls, KVR said there is an option with sunroof and IRA xz+OS for i turbo.
Spoke to KVR GM Sherry Shine on[protected] and he assured that price and delivery date will be sent the same day, But havent got a call back so long.
KVR says petrol i turbo xz+os one unit is showing in factory but price not available but they have reserved it for me.
It's more than a month now[protected] and still KVR is confused about variant xz+os availability and ex-showroom price. The model they reserved for me is still not dispatched.
I have read multiple negative reviews on social media about tata motors. In my case your team is proving all those comments as right once again. If this is the situation before delivery, I seriously doubt what all challenges I will have to face after buying a Tata car. More than a month and still variant and price no one knows. It's horrible customer service. Am I asking any rocket science here? A simple delivery ETA and ex showroom price is what I am asking for. The unit which KVR says is reserved for me is turbo petrol xz+os, why is it still not dispatched and no one knows ex showroom price?
Today 6th July still no one giving the delivery ETA Was this information helpful? | 
Post your Comment