[Resolved]  Tata Motors — cheap and pathetic service of my new car tigor buzz delivery from r d motors.

Address:

North 24 Parganas, West Bengal, 700110

1st complain:- i booked tigor buzz from r d motors (Kamarhati) on 26.06.2018. After 1 month i. E. 21.07.2018 sales person mr. Suvrodeep saha told me that your car is deliver today. On that day i goto showroom and seat, wait whole day for delivery. After whole day waiting in showroom salesman mr suvrodeep saha told me that your car is ready for delivery on 6 pm evening. When go for paper works, insurance paper & invoice papers address are wrongly entered. And he told me that my rc book will also come with same mistake. Then he assured me that he will change those all but never tell me the exact time for this work.

2nd complain:- after that pathetic service i see the invoice, the invoice amount (Include road tax, insurance, gst, accessories etc) and my total money i given to r d motors is mismatch. I told mr. Anik saha that my all money receipt which is given by r d motors and invoice amount is mismatch. Mr. Anik saha told me loudly that if you want this car then agree with this invoice otherwise you go home. It is very pathetic for me and never expect this rude & cheap behaviour from tata showroom.

3rd complain:- i paid all amount in advance on 26.07.2018 on booking date (Before 1 month from delivery date) include accessories, on that delivery day not installed a single accessories. Mr. Suvrodeep saha promised me that you come to showroom 23.07.2018 on that day he will install all accessories.

4th complain:- on 23.07.2018 i go to showroom for accessories installing, the whole day i seat on r d motors showroom sofa and enjoy the fake promises from r d motors, all sales persons. The time is running and now the time is present for showroom close (7 pm evening). A lady madam who is incharge of accessories department she told me that please wait sir the fitter is coming and she went for her home after this fake promise. Now the time is 9 pm night, i stand outside the showroom and call her continues she replied fitter is coming sir with fake excuses (Fitter on bus, fitter on car, road is jam and so on). After 9 pm i decide to go to home with out any vehicle deposited receipt.
So, that is very cheap and pathetic service from r d motors showroom (Tata motors),

The biggest mistake of my life is purchase tata car and bigger bigger mistake than that purchase to r d motors (Kamarhati, sodepur).
All phone call is recorded to my phone with proof. If tata motors needs these please contact with me on [protected]. Hope that tata motors team call me and explained this pathetic service.

Thanking you,
Trijit kumar mandal.