[Resolved]  Tata Motors — cheaters , not trustworthy - cancel booking

Address:411036

1. I booked my car on 30 July. I first asked them for offers in August and they refuses for any. Finally i gave them cheque for token amount. After couple of days i come to know that there is 3-3-3 offer from tata. We asked for same so the sales person replied your invoice generated for 31st of july however the booking amount token amount was deducted after 5th of August. How can they generate invoice before clearing the cheque and not giving offers for which we are eligible?

2. For RTO process having my own house they asked for an affidavit. Such a hopeless and uneducated people asking for address proof with photo in it is mandatory. So according to them light bill is not valid, lic receipts are not valid, bank statement is not valid neither index 2. They don’t even try this in RTO it’s their on assumption that valid address proof should have photo in it eg Adhar card is only valid address proof for them and if buyer shifted 2 yrs ago and do not have current address on it, he won’t be able to purchase the vehicle. We refuses to give an affidavit and guess what it worked 🤔🤬.

3. Initial deal for providing seat covers worth rs 8000 when we asked for same from accessories list sheet they refuse to provide seat covers of our choice saying it costs 10000 and after arguing with the man he said there will be an extra charge for fitting however it is explicitly mentioned that this includes fitting charges. Everyone is lying so cheap people. Having conversation with sales manager he said I have to buy it seriously seat covers mentioned in accessories list provided by tata should be in stock why would he needs to purchase that. Simply they just wanted to make money out of it.

These are major issues we came across there are many more minors. I was my biggest mistake to go for tata. I would never suggest anyone to go for tata. Can you please provide me the details for cancelling the booking, I have given full downpayment and loan also get processed.
Was this information helpful?
No (0)
Yes (0)
Sep 22, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
Tata Motors Customer Care's response
Hi Pooja,

We'd really like to look into the concern you've raised. Please share your contact details, vehicle model, booking number & dealer information via private message, so that we can connect with you for further help.

Regards,
The Tata Motors Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5332
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information