[Resolved]  Tata Motors — cheating by the company by giving false commitment for nexon

Address:

Mysore Road, 560072

Hi,
I bought nexon xm diesel model from concord motors mysore road showroom in bengaluru on 7th september.
Before buying i have asked 100 times with the executive pradeep, team leader rudresh and even with their manager omkar about which amc package i would be getting and all of them told that i will be getting gold amc package. Even while taking delivery i checked with the delivery manager omkar specifically that whether the replacement of clutch plate is covered in the amc which i am getting he confirmed that it is covered. But when i insisted them to clarify the same they checked with the service team and told it was misunderstanding from their side and they apologies for the same. And when i argued with them they took me to service executive and they told that they will get the amc package upgraded to gold one and that service executive also confirmed the same. But now after one week when i followed up with them for the status they are telling they can't upgrade the amc package.
Please check and resolve this issue asap. Please note i am going to take this issue to all the social media flatform.

Thanks,
Manjunath.
[protected]
Bengaluru