We had purchased the above Tata Titanium _WH-TATA INTRA V10 BS IV from POPULAR MEGA MOTORS, Vide there bill No.IPMACE [protected] dated[protected], vehicle bearing registeration number TN-01-BJ-8014.
All the services mentioned below were carried out thro Popular Mega motors, Kattupakkam unit at Chennai-600056.
The vehicle had engine oil leak problem from 13th Feburary 2020, onwards.
1.First time on 13.2.20 we sent the vehicle and they removed seats etc and attended and returned the vehicle, - Km run2892
2. second time on 23-03-20 there was oil leak& waterleak and we again sent vehicle for attention and they attended and sent back on the same day.- KM run 4859
3. Again on 13-05-20 there was oil leak and we sent it for attention, and they removed the inter cooler for bracing and delivered the next day.-Km run 4993
4. Again on 29-8-20 there was leak engine oil and they said " they changed the basket below the oil filter" and delivered the vehicle on 31st August.-Km run 10824
5. Again there is engine oil leak now (18th september) from a point away from oil filter point.- Present KM run-12051.
We vaguely rember during 3rd service time they said they had sent the part to lathe for maching work".
From the above sequence it clearly shows there is some manufacturing defect and the service point is not able to identify the same. They seem to gropeing in the dark.
We have not sent the vehicle today for repair, we are awaiting for your instruction in this regard as to how to about further and get a permenent
remedy.
Your immediate attention in this regard will be much appreciated as we have already lost number of working days of the vehicle .
Regards,
S.Narayanaswami
[protected]@buildcraft.co.in
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