Tata Motors — Complaint for engine replacement for heavy commercial vehicle during warranty period

Address:

Golaghat, Assam

Dear sir/madam I beg to inform you that, Mr. Nand kishore khandelwal, owner of a heavy commercial vehicle Tata 1109 ( Vehicle no:- AS01 FC 5271) was carrying my transport business through this vehicle. But on 14/5/2015 my vehicle broke down at BJP motors, Numuligarh, Golaghat, Assam (Authorised Tata Motors workshop). Upon inspection, The Authorised person at BJP motors said to me that my vehicle will be requiring a new engine replacement which will be available within 15 days. But it has been now 24 days since. I have interested with the appropriate authorities but they just postpone the date of engine coming through transport . Also I have to add that I have a loan over this vehicle`s purchase. Moreover, I will also be mentioning that this is not the first time that my vehicle has broke down, prior to this incident there has two instances of vehicle breakdown, and similarly a new recall engine was fitted in my vehicle. Please kindly look into the matter as I have to bear the loss of profit and pay the installments on the vehicle, while the vehicle stands at the workshop of Tata Motors. Mr. Nand Kishore Khandelwal, Golaghat, Assam ( Account Code. :-1-9ZXSJ0I), (Invoice no:- AbhAto[protected]