[Resolved]  Tata Motors — complaint: tiago xza - amt non linear acceleration

Address:

Hyson Motors, Tata Dealer, Puzhakkal. Thrissur, 680004

I have bought a tata tiago xza on 15th feb 2019 in my wife's name (Neetu joseph). The registration no. Of the vehicle is kl 08 bs 7812.

I have been facing issues with the non-linear acceleration of the car every time when it is in reverse mode and also at times during it is moving forward in 2-3 gear (Auto mode).

Once it had a break down and the service center guys (Hyson motors, thrissur) took it and told us that it is a throttler issue and they fixed it. But we have been facing this issue in i have escalated this issue during our first service and they have not taken any action saying there are no error codes when they scanned.
I doubt there were no mechanical check happened on the car like performance testing of fuel pumps, map sensors or even the spark plugs to resolve this issue. Hyson motors service team has asked us to take the car after service without resolving the issue. Which is not acceptable for us.

I am totally disheartened by the product quality and after sales service of tata tiago. It would be great if you could provide me assistance to resolve this issue and take the car out of service center.