| Address: | No 106 & 107 Bypass Road, Palayamkottai, near FX college, Vannarpettai, Tirunelveli, Tamil Nadu 627003, India |
My car number is TN95B2929. My city is Sivakasi (virudhunagar district - Tamilnadu). We used to service our car in Madurai City - Cheema motors. I have my extended warranty until Sep 2023.
Our recent service was on JUN-27-2022 which was a detailed service for more than Rs.30, 000.
From Oct 11-2022 we are having issues with our Air-conditioner. When we checked with Derik Motors-TATA showroom in Tirunelveli, they said the compressor is gone and they will replace it under extended warranty but the warranty request got rejected saying we missed a service on Dec-2020 and delayed the service to Mar-2021.
Hope everyone aware that we are in strict covid restrictions to cross the district border without valid reasons. When we explained the same to Regional managers on this issue, they are saying their policy cannot accept this.
I am working in TCS for the past 12 years. My Emp id - 399987. I chose Tata car as a respect of being in TATA family. But this warranty rejection is hurting my moral on the TATA family.
Someone please pitch in and approve the warranty coverage request.
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