Tata Motors — concern about tata reputation | |
1. Accessories was not fitted properly it came off within 2 days checked with sales they said it will be fixed on 1st service. Gave for service yesterday informing the same, it wasn't fixed? 2. I am a tcs employee l enquired about platinum service membership i was told by sale that it all will be taken care on 1st service by the rep. Again i asked on giving for 1st service and no one cared to get back. 3. I took tata motor finance i got a reminder msg on 14 aug for emi till 16th aug no amount got deducted, i took initiative to get tata finance spoc and talked to veera they said my cheque is applied and probably will take a day or so as 15th aug was holiday. And today morning i get a call from tata motors service or call center asking me why i didn't pay my due. Such a worse experience all throught out with all departments no one really takes care of customer. Being a tcs er /tata employee i came to buy a car from tata motors completely stunned by the customer service. Will think twice to step into tata motors again? Or even recommend to others. Just thought i should register this concern, not sure even this will be attended to or left aloof. Thanks Saravanan prathapkumar Tcs chennai Mobile# +91 [protected] Was this information helpful? | |
Tata Motors customer support has been notified about the posted complaint. Verified Support Aug 17, 2019 Tata Motors Customer Care's response Hi Saravanan, This is definitely not the experience we want you to have. Please share your vehicle model and dealer information via private message, and we will quickly get in touch with you to address your concerns and assist you with it. Regards, The Tata Motors Team | |
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