Tata Motors — customer satisfaction

 
1 Review
New Delhi, New Delhi District, Delhi, India
 Swararora on May 24, 2019
Horrible service, unprofessional staff, immature behaviour, low dealings, nil customer satisfaction.
The company doesnt care about their customers and their satisfaction.
We call them ourselves for service due and remind them.
Further service is horrible. Yesterday i had my car serviced after so many reminder calls to tata autovikas moti nagar. One staff member javed was apointment, the car was serviced so horribly that my engine oil broke the next day at gurgoan highway, oil filter broke. They forgot to lock the filter. So unprofessional. Hate it. Never buying tata again and recommend all not to purchase it ever.

Complaint Status


[May 24, 2019] Tata Motors customer support has been notified about the posted complaint.
Verified Support
Tata Motors Customer Care's response, May 28, 2019
Hi Swararora,

We're disappointed to hear this and would like to help you. Kindly provide your vehicle model, contact information and car chassis number via private messages, as it will help us to have the relevant team contact you for further assistance.

Regards,
The Tata Motors Team
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    Customer satisfaction rating
    28%
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    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    Tata Motors - customer satisfaction