[Resolved]  Tata Motors — dealer sales staff behaviour

Address:Lucknow, Uttar Pradesh, 226022

I went to tata motors showroom (Srm motors, ring road lucknow) on 2nd march.
To my surprise i spent almost 10 mins looking harrier model but no one from sales staff came to me that why the hell i was there.
I would suggest that tata motors should come up with something like maruti nexa concept to sell premium cars with good customer service and sales staff as the current network would never be able to sell the premium segment.
I have dropped the idea of purchasing a tata vehicle as i fear i would get the same treatment in service centres also.

Regards,
Sheikh zubair ahmed
[protected]
Was this information helpful?
No (0)
Yes (0)
Apr 8, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2019
Tata Motors Customer Care's response
Hi Zubair,

We sincerely apologize for the inconvenience caused. We've shared your concern with our team and they will soon connect with you to assist further.

Regards,
The Tata Motors Team
Verified Support
Mar 07, 2019
Tata Motors Customer Care's response
Hi Zubair,

We understand that our on-ground team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team
Verified Support
Mar 07, 2019
Tata Motors Customer Care's response
Hi Zubair,

As per the update received from our team, we understand that they’ve contacted you and confirmed that you will be visiting showroom on Sunday. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team
Complaint comments 

Comments

I have purchased my Tata Taigor petrol Xt variant in 30 jan 2019, dealer take me 5.90 lac Rs Without registration and didn't provide the details of 5.90 Amount I have the invoice of Rs 5.50 Rs. I Called to dealer and tata customer care also but they did not provide the details. I cant expect this with the company like Tata Motors

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5332
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information