[Resolved]  Tata Motors — defaulted engine car given

Address:

Panchmahal, Gujarat, 389001

To,
Whom so ever it may concern,

I have bought a new tata nexon xz+ in january end, this year. Since the day of purchase i have encountered numerous problems in the car and since then it has been in the company service for 7-8 times in span of this 6 months.
1) initially when it the vehicle was purchased, it was releasing high vibrations while shutting down the engine, after servicing it twice in company service station, in third service it was identified that a clamp was missing from very first day (Told by your officials)!

2) after that, recently when it was given for routine service at abc autolink, vadodara, the infotainment system software was updated. Since then, an electronic error is seriously affecting the entire vehicle performance. Because of this error the infotainment system suddenly turns into blue theme regardless of the mode (I. E. Sports, city, eco), i am driving in. The service symbol also lights up suddenly in odometer. Following are the other issues which occurs when this thing happens.
Driving mode doesn't changes, when the mode-knob is rotated
Fuel efficiency gets serious affected causing drastic reduction in mileage.
The vehicle exerts sudden thrusts, even when the acceleration paddle is kept steady (I. E. No speeding up or down, keeping steady speed)
Noise of engine increases and makes sound like a tractor.
For the 2nd problem, i have given my vehicle 3 times at abc autolink service center in vadodara and every time i have to travel 80+80 = 160 km for service as there is no service center in godhra, and even after so much efforts, expenses and wasting my leaves taken from the office, there is no solution of this problem after 3 services. This is extremely disappointing for me as a customer and completely unacceptable & unprofessional response from your side. Therefore hereby i am informing you to provide proper solution and servicing to rectify this problem, otherwise i will be left with the only option of taking legal way against you. Which will be very unpleasant for you and not advisable for both o[censored]s.

Thank you,
Adnan khatuda
Ph:-[protected]
Vehicle no: gj 17 bh 1314