Tata Motors — deficiency in service

Address:Thane, Maharashtra

It is with great regret that I am re writing this letter to you as I want to bring to your kind notice the extreme trouble and inconvenience, I have undergone due to your negligent & bad services, on 21st March 2013, I had purchased a Tata Safari Storme EX of your company from Maharashtra. The registration no. of the car is MH-04-FZ-6544. Towards this purchase, I paid (Rs 10, 73, 787/- +Taxes extra) to your company.
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concorde motors in ECR chennai took my nano twist for first service on 19/6/15 and suggested that anti rust treatment must be done costing rs.1117/- and i agreed.
the black material sprayed under the car have spoilt the sides of the car and this matter was reported to them immediately,
one of the service personnel responded telephonically and suggeted that thinner should be used to clean the paint and asked me to do it myself.
i said that it is wrong to have sprayed the black paint on the sides and doubly wrong to have delivered the vehicle without without proper inspection. on top of it he is aking it to clean it myself.
after much request he finally agreed to depute someone to clean up. but there is no furthur response or action.

hence this complaint

s rajesh phone [protected] vehicle no.tn 07 cb 5898 inv. no.ccdche-er[protected]
poor service

arrogant response

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